Patient Service Agent - Call Center

Mercy Healthcare Rogers , AR 72757

Posted 2 months ago

We're a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.

Overview:

  • Greets, instructs, directs and schedules patients and visitors.

  • Performs a variety of clerical duties for physicians and clinic staff.

  • Retrieves insurance and patient information, provides forms for tests or interoffice communications and secures signatures as needed.

  • Enters new and established patient information into the computer.

  • Answers incoming calls, sets appointments for patients, dispatches messages and/or calls for all employees.

  • Performs patient care activities within the scope of data entry/processing and patient account functions.

  • Establishes payment plans and collection of payments.

  • Answers questions on insurance claims, obtaining disability insurance benefits, home health care, medical equipment, surgical care, medical records and patient referrals.

Qualifications:

  • Education: cal office training beneficial. Education necessary to communicate effectively in written and verbal form. Knowledge of business office procedures, medical terminology and insurance procedures beneficial.

  • Experience: One year experience in a clinic setting beneficial or two years in a public contact position.

  • Certifications: CPR certification beneficial.

We Offer Great Benefits:

Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 48 hours or more per pay period!

We're bringing to life a healing ministry through compassionate care.

At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We're expanding to help our communities grow. Join us and be a part of it all.

Front Desk, Front Office, Clerical, Patient Service, Patient Representative, Administrative, Receptionist, Clinic Receptionist, Customer Service, Admitting, Patient Service Representative, Patient Access Representative, Teller, No experience, medical office, health care, healthcare, administrative assista

Front Desk, Front Office, Clerical, Patient Service, Patient Representative, Administrative, Receptionist, Clinic Receptionist, Customer Service, Admitting, Patient Service Representative, Patient Access Representative, Teller, No experience, medical office, health care, healthcare, administrative assista

Mercy has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Licensed Life Insurance Agent Make Money From Home Inbound Leads

Assurance

Posted 2 days ago

VIEW JOBS 9/17/2021 12:00:00 AM 2021-12-16T00:00 Assurance, a Prudential company, is urgently hiring LICENSED, INDEPENDENT LIFE INSURANCE AGENTS in your city. If you're ready to level-up your life insurance sales career with the opportunity for uncapped earning potential year-round, Assurance is the place for you. You'll receive quality shoppers who have been vetted by our "Guides", who then warm transfer over to you. No cold calling or money spent on marketing. We do the work for you! Job Type: Contract (1099) You can expect an annual equivalent of $61,100 or more if you work on a full-time hours basis. * Benefits:* * High commissions & production bonuses * Recognized and trusted carriers (Transamerica, John Hancock, and more) * A recommendation and quoting engine * Free platform training & scripting * 24+ pay dates per month (yes DAILY via Zelle)! * Industry's best referral program (Earn up to $1,200 per referral) * Requirements:* * 9+ Life insurance state licenses * High-speed internet, a reliable computer, and a headset with a microphone * History of compliant insurance sales practice Assurance Rogers AR

Patient Service Agent - Call Center

Mercy Healthcare