Patient Scheduling Manager-Comp Rehab-Fd (9726-200)

American Dental Partners, Inc. Winston Salem , NC 27108

Posted 4 weeks ago

A highly skilled individual with relative Patient Scheduling Manager experience that is often assigned to a doctor / hygiene team and is responsible for scheduling, co-payments, treatment plan presentation, financial arrangements, working schedules to meet production goals and reports on production goals (high level admin team member).

Responsibilities include:

  • Answer incoming calls using proper telephone etiquette

  • Greet and check in patients in professional and friendly manner

  • Respond to telephone inquiries from potential patients.

  • Able to oversee patient appointments and scheduling of all staff doctors

  • Schedule, reschedule and confirm new patient appointments.

  • Promote care and appointment opportunities to patients seeking care

  • Maintain flexibility regarding scheduling changes, communicating changes to patients, and staff.

  • Flexibility to support change, with varying schedules as necessary

  • Work to maintain full schedules and maintain office schedule flow

  • Collect co-payments and verify insurance coverage as appropriate

  • Prepare new patient charts accurately

  • Perform all necessary paperwork (i.e. patient charts, referrals, appointment cards, welcome packets and treatment plan forms).

  • Collect past due balances on date of service.

  • Present financial policies and arrangements accurately to patients.

  • Facilitate effective patient flow using the proper callback system.

  • Self-motivated with the ability to exceed patient expectations

  • Excellent organizational skills to effectively handle multiple task,

  • Possess excellent interpersonal communication skills.

  • Able to demonstrate basic understanding of dental treatments/contracts/financial terms

  • Credit counseling and able to establish collection protocol

  • Able to over see dental office expenditures/budgeting and profit margins

  • As necessary collect and post payments and record receipts

  • Act in a professional manner.

Required Skills

  • Candidates will have a minimum of two years experience in a healthcare office or fast-paced, highly interactive customer service environment- experience in the dental or medical industry with scheduling and verifying insurance preferred

  • Demonstrate ability to assume Patient Services Representative's essential responsibilities.

  • High School Diploma or equivalent.

  • Strong computer skills and telephone skills

  • Demonstrate knowledge of effective scheduling.

  • Comply with protocols and standards.

  • Demonstrate and promote superior customer service skills.

  • Ability to multi-task.

  • Exercise basic knowledge of dental terminology.

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VIEW JOBS 4/5/2019 12:00:00 AM 2019-07-04T00:00 A highly skilled individual with relative PSR experience that is often assigned to a doctor / hygiene team and is responsible for scheduling, co-payments, treatment plan presentation, financial arrangements, working schedules to meet production goals and reports on production goals (high level admin team member). Responsibilities include: * Answer incoming calls using proper telephone etiquette * Greet and check in patients in professional and friendly manner * Respond to telephone inquiries from potential patients. * Able to oversee patient appointments and scheduling of all staff doctors * Schedule, reschedule and confirm new patient appointments. * Promote care and appointment opportunities to patients seeking care * Maintain flexibility regarding scheduling changes, communicating changes to patients, and staff. * Flexibility to support change, with varying schedules as necessary * Work to maintain full schedules and maintain office schedule flow * Collect co-payments and verify insurance coverage as appropriate * Prepare new patient charts accurately * Perform all necessary paperwork (i.e. patient charts, referrals, appointment cards, welcome packets and treatment plan forms). * Collect past due balances on date of service. * Present financial policies and arrangements accurately to patients. * Facilitate effective patient flow using the proper callback system. * Self-motivated with the ability to exceed patient expectations * Excellent organizational skills to effectively handle multiple task, * Possess excellent interpersonal communication skills. * Able to demonstrate basic understanding of dental treatments/contracts/financial terms * Credit counseling and able to establish collection protocol * Able to over see dental office expenditures/budgeting and profit margins * As necessary collect and post payments and record receipts * Act in a professional manner. Required Skills * Candidates will have a minimum of two years experience in a healthcare office or fast-paced, highly interactive customer service environment- experience in the dental or medical industry with scheduling and verifying insurance preferred * Demonstrate ability to assume Patient Services Representative's essential responsibilities. * High School Diploma or equivalent. * Strong computer skills and telephone skills * Demonstrate knowledge of effective scheduling. * Comply with protocols and standards. * Demonstrate and promote superior customer service skills. * Ability to multi-task. * Exercise basic knowledge of dental terminology. American Dental Partners, Inc. Winston Salem NC

Patient Scheduling Manager-Comp Rehab-Fd (9726-200)

American Dental Partners, Inc.