Advanced Dermatology West Columbia , SC 29172
Posted 1 week ago
NOW HIRING!!
Qualified candidates with great customer service to join our Patient Scheduling Department. This environment is a fast paced Inbound Call Center for a well-known medical company. We pride ourselves in becoming the largest dermatology practice in the country, with no plans on stopping! We are committed to provide the best experience and care for our patients.
Duties and Responsibilities of a Patient Scheduler:
Be the direct contact for in-bound/out-bound calls for new and existing patients
Set up patient appointments/follow-ups for our locations across the US
Consult with patients about specific services offered per location
Will work independently but with a team player mentality
Problem Solving and effective communication skills
Comply with HIPAA patient confidentiality regulations
Handles 3 screen monitor use
Ability to handle 150+ calls daily
Experience Preferred for a Patient Scheduler:
1+ year(s) in a high volume call center
1+ year(s) experience with Back-to-back calling
1+ year(s) with Microsoft Excel, Word, Outlook, and Notepad
1+ year(s) Medical terminology is a plus
3+ years in customer service
Familiar with Nextgen and Cisco system
Bilingual is a plus
Requirements for a Patient Scheduler:
Must be willing to work according to department needs, including- overtime, holidays, and emergency shifts
Attendance and Punctuality a MUST (This is mandatory during training; no exceptions)
Ability to multitask and time manage efficiently
Comfortable with prolonged periods of sitting or standing with intermediate breaks
Complete Pre-employment screening such as: skill testing, background check, and drug testing
HS Diploma or equivalent education
Compensation/ Benefits:
Incentives and Referral Program
Benefits packages
PTO/6 Paid Holidays/Floating Holiday/Vacation Time
401K
Full Time
ADCS Clinics LLC participates in equal employment opportunities for all individuals and abides by EEOC and nondiscrimination provisions of all applicable federal, state, and local laws and regulations. All applicants must have authorization to work in the United States.
Other details
Apply Now
Advanced Dermatology