IvyRehab Physical Therapy is one of the leading outpatient physical therapy providers with over 150 clinics in New York, New Jersey, Connecticut, Pennsylvania, Virginia, North & South Carolina, Michigan, Illinois, and Indiana because we have created a culture that focuses on the patient experience and getting them better.
We have a great opportunity at a busy clinic for a Patient Representative.
Providing outstanding and professional customer service to ensure efficiency and promote positive patient experience
Warmly greets and registers arriving patients
Schedules new and current patient appointments
Verifies insurance benefits and obtains authorizations
Coordinate and maintain patient extended authorizations and updated prescriptions
Accurate patient demographic entry
Collects and post co-payments as needed and explains patient financial responsibility to patients and/or family
Adheres to all HIPAA regulations regarding patient confidentiality and record keeping
Perform general office duties