Patient Registry Representative

Compunnel Software Group Irvine , CA 92606

Posted 2 months ago

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Gather and verify patient data and perform data entry (45%)
Collect missing information from external customers including hospital staff and doctor offices (10%)
Review and evaluate patient and event information received, may gather additional data to determine if the event should be forward to the Complaint Department. (10%) 4. Perform peer auditing of IPR (Implant Patient Registry) data (10%)
Sort and organize incoming mail by date (5%)
Print and mail Implant Patient ID cards (5%)
Respond and answer basic patient registry questions (5%)
Participate in projects and may identify potential improvement opportunities to optimize the process for Supervisor review (5%)

Skills:

Ability to type 55 wpm accurately
Good computer skills including usage of MS Office Suite
Good written and verbal communication and interpersonal relationship skills
Substantial knowledge and understanding of Edwards policies and procedures
Basic knowledge and understanding of complaint, HIPAA, and GDP regulations
Basic knowledge of medical terminology
Good problem-solving skills
Ability to manage confidential information with discretion
Strict attention to detail
Ability to interact professionally with internal customers
Ability to work in a fast-paced environment
Must be able to work in a team environment, including inter-departmental teams
Ability to provide feedback in a professional, direct, and tactful manner

Education:

Associate's Degree or equivalent in a related field, minimum of 3 year’s Duties:
Gather and verify patient data and perform data entry (45%)
Collect missing information from external customers including hospital staff and doctor offices (10%)
Review and evaluate patient and event information received, may gather additional data to determine if the event should be forward to the Complaint Department. (10%) 4. Perform peer auditing of IPR (Implant Patient Registry) data (10%)
Sort and organize incoming mail by date (5%)
Print and mail Implant Patient ID cards (5%)
Respond and answer basic patient registry questions (5%)
Participate in projects and may identify potential improvement opportunities to optimize the process for Supervisor review (5%)

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