Voca Saint Paul , MN 55117
Voca Professional has immediate openings available for Patient Registrars professionals in St. Paul, MN!
Voca connects healthcare professionals with fantastic health systems nationwide. Our goal is full partnership with our employees, providing the tools, guidance, and opportunities to help reach their individual goals. Voca provides benefits including insurance, 401k, and dedicated support!
Assignment details are provided below, were very excited to hear from you!
Answers all incoming phone calls in a timely manner and directs to the appropriate team or individual.
Schedules appointments for patients with specified clinician according to scheduling guidelines, patients needs, and availability of clinician.
Pre-registers and verifies insurance and demographic information with the patient according to established guidelines.
Verifies patient insurance coverage, eligibility, contract group number, effective dates and coverage, correct insurance, and billing address.
Informs patients of insurance coverage co pays or self pay policy and documents in patient account for front desk staff.
Monitors patient balances on patient accounts and informs patients of outstanding balances to ensure appropriate financial arrangements.
Researches and facilitates patientsquestions and concerns according to established guidelines and procedures.
Maintains knowledge of, and complies with, all relevant laws, regulations, policies, procedures and standards.
Actively participates in creating and implementing improvements.
Performs other responsibilities as needed/assigned.
Voca: The Spirit of Work