ZP Group Durham , NC 27701
Posted 5 days ago
Piper Companies is looking for an Patient Navigator to join a biotechnology company located in Durham, NC.
Responsibilities of the Patient Navigator include:
Provide general case management to patients
Communicating to all parties to address any issues regard patients receiving services
Work on bring support to patients for reimbursement opportunities with the financial assistance programs
Be able to comply to SOPs, department procedures, laws and company policies
Provide great customer service to each patient servicing
Qualifications for the Patient Navigator include:
Associate's degree with 4+ years of experience
Bachelor's degree with 2+ years of experience
Associate or Bachelor's degree in life science, business or related field
Preferred experience in Microsoft office suite, CRMs, and HIPPA communication methods
Rare disease and/or complex therapy support is a plus
Compensation for the Patient Navigator includes:
Keywords: Patient Navigator, Case Management, Care Coordinator, Case Coordinator, Communication, Reimbursement, Financial Assistance programs, SOP, Customer Service, Life Science, Business, patient experience management, Problem Solving, Interpersonal skills, patient-centered care, Cross-functional teams, Verbal Skills, Healthcare professionals, Patients, Bachelors, Associates, Microsoft Office Suite, CRM, Heath cloud, Salesforce, Patient Support, Rare Diseases, Complex Therapy Support, HIPPA Compliance, Patient Relations, Onsite, M-F, Organization Skills, Phone Etiquette, Quality Control, Written Communication
#LI-AS1
#LI-ONSITE
ZP Group