Patient Navigator

Job Req ID: 113183

Patient Navigator

The Adolescent Medicine division of Pediatrics is seeking a full time Patient Navigator. The division is looking for someone with previous peer mentoring experience with persons experiencing substance use and substance use disorder intervention/treatment or behavioral health challenges. They successful candidate will facilitate access to care through navigation services, peer support, community outreach, and will help clients assess barriers to follow up or adherence to the care plan. The peer navigator will be available to escort clients to appointments, including helping with off-site services. This is full-time position, offers a five-day work week, generally Monday-Friday work week. The schedule may include some periodic weekend support/planning of program activities but will otherwise consist of a weekday schedule determined in conjunction with the Supervisor.

Specific Duties & Responsibilities

• Engage and develop rapport with our primary care and specialty care population and other key community members with the goal of entering into peer navigation relationships that can help invite adolescent and young adult patients into services, utilizing relevant personal experience, trauma informed practices and person-centered methods.

• Assist adolescent and young adult patients as well as their parents, family members and appropriate community members with short-term access to program and community services and access to referrals and other resources available in the target area.

• Timely data entry necessary for tracking program goals, outcomes, assessments, referrals, and other information as necessary.

• Helping adolescent and young adult patients and family members acquire transportation, and, as necessary, to appointments for medical, behavioral health, benefits, or other necessary services.

• Liaise and coordinate supportive services within the JHMI and from other organizations who are part of the care network for services for vulnerable youth including substance use prevention, early intervention, treatment, and support services.

• Leverage peer navigation experience with other community peer navigator programs to help build and expand one's skill set and to improve this model of service.

• Check-in with clients on a regular basis to ensure support and engagement around care.

• Assist with transportation and help develop support and engagement for youth as well as help with data management and maintenance of the data collected as appropriate.

Minimum Qualifications

• High School Diploma or graduation equivalent.

• Two years related experience.

• Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

• Previous peer mentoring experience with persons experiencing substance use and substance use disorder intervention/treatment or behavioral health challenges and/or Certified Peer Recovery Specialist Certification preferred.

• Ability to manage conflict, mitigate/respond to stressful situations and engage traumatic stories.

• Ability to understand and maintain professional boundaries.

• Ability to listen with care, treat patients/families with respect and dignity, and respond to each individual's unique needs.

• Willingness to participate in ongoing institutional and other trainings to complement the Peer Navigator's skills and abilities and provide Peer Navigation services in a trauma-informed manner that is consistent across the entire cohort.

• Basic computer skills necessary, and familiarity with Microsoft Office programs is a plus.

• Willingness and ability to work with people from a variety of racial, cultural, social, ethnic and economic backgrounds with various lifestyles, sexual orientations, and of all ages and genders.

• Relevant experience in substance use disorder prevention, intervention and treatment and/or with behavioral health (mental health and/or substance use) challenges, with demonstrated stability of at least two years or more.

• Experience working with vulnerable youth and young adults.

Classified Title: Community Outreach Specialist

Job Posting Title (Working Title): Patient Navigator

Role/Level/Range: ACRO37.5/02/CC

Starting Salary Range: $15.50 - $26.00 HRLY ($40,000 targeted; Commensurate with experience)

Employee group: Full Time

Schedule: Monday-Friday, 8:30am-5:00pm

Exempt Status: Non-Exempt

Location: School of Medicine Campus

Department name: SOM Ped Adolescent Medicine

Personnel area: School of Medicine

Total Rewards

The referenced salary range is based on Johns Hopkins University's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law:

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/.

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. The COVID-19 vaccine does not apply to positions located in the State of Florida. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

School of Medicine - East Baltimore Campus