Patient Navigator

Cooper University Health Care Cherry Hill , NJ 08002

Posted 2 months ago

Short Description

  • Bridge the gap between clinician and patient, by providing individual support and assistance in navigating the health care system to provide continuity of care. Working with current team to provide non-clinical support regarding scheduling, pre cert process, follow up calls and record retrieval for timely appointments Act as a member of the Transition of Care team assisting patients in transitioning from inpatient to outpatient areas without interruption in services and care Assist in connecting patients to services for support (ie: social work, financial counseling) Tracking of all patient contacts, follow ups, barriers to care and outcomes Ensures the delivery of patient care through the coordination of customer services Participates in interdepartmental and ancillary activities to ensure quality, cost-effective patient care. Responsible for all core competencies and Cooper standards of care

Special Requirements

High School Diploma or Equivalent; clinical training (i.e. MA, CNA, LPN) a plus.Experience working in a healthcare office setting, or community outreach and education required.

Knowledge of health care, inpatient/outpatient

Strong interpersonal skills; demonstrated ability to work well with people of various backgrounds, ethnicities, and life experiences.

Ability to take direction, follows through with tasks, and work independently.Flexibility, optimism, and a cooperative working style.

Scheduled Days / Hours: Variable hours 8a-8P M-F

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Patient Navigator

Cooper University Health Care