Providence is calling a Full Time Day Shift Patient Liaison Admin Assistant to our Providence Facey Medical Foundation in Mission Hills, CA.
In this position you will:
Document patient concerns and resolves issues as appropriate.
Processes complaints following patient complaint policy and procedure guidelines.
Provides a variety of skilled administrative assistant and receptionist duties.
Type and assist with composing correspondence, reports, records and other documents.
Answer and screen phone calls and processes mail.
Establish and maintains efficient filing systems.
Assist in department projects as directed.
Required qualifications for this position include:
Ability to communicate/interface effectively both verbally and written at all levels with external and internal customers.
Excellent customer service and communication skills required.
Must have initiative and use proper judgment with minimal supervision.
Must be detail-oriented, organized, ability to prioritize and manage multiple projects.
Must have excellent knowledge of Word and Excel, ability to type 30-35 wpm and use a 10-key calculator by sight or touch.
Power Point is a plus.
Preferred qualifications for this position include:
Associate's Degree or equivalent educ/experience.
3 years in administrative assistant experience.
About the organization you will serve:
Facey Medical Group is a multi-specialty medical group with over 160 physicians providing care to the growing population in the North & East regions of Los Angeles & Ventura Counties. Twelve medical clinics, including two urgent care centers and dedicated women's centers, are located across the San Fernando, Santa Clarita and Simi Valleys. The group began as a single medical practice over 90 years ago.
Facey is part of Providence Health & Services, an integrated, not-for-profit 5-state network of hospitals, care centers, medical clinics, affiliated services and educational facilities spanning from California to Alaska.
Providence Health & Services