Patient Financial Specialist Senior - Santa Rosa Financial Service Office -...

Job Description

Summary:

This position will provide onboarding training to new associates and ongoing training to existing associates in the RCBS organization. In addition, this position will perform quality auditing on processes and performance in order to identify training opportunities and performance shortfalls.

Responsibilities:

• Meet all daily productivity standards

• Create and provide system and job role training to new associates

• Create and provide training on all PFS job functions

• Establish training plan(s) for associates career advancement including providing lists of approved classes to aide in advancement

• Provide annual education material through Healthstream system

• Maintain and act as administrator for Healthstream system for PFSCreate and provide monthly compliance topics to PFS associates

• Provide education on new systems being introduced in PFS

• Establish mandatory quarterly trainings for all associates

• Assist associates in signing up for elective courses in Healthstream system

• Create and administer testing documents for all classes completed by associates

• Create and maintain all job aides utilized by PFS associates

• Provide audits on work performance in relation to patient accounts

• Provide audits on PFS processes

• Provide feedback on audit findings

Requirements:

• HS Diploma or equivalency required

• Post HS education preferred

Work Type:

Full Time

EEO is the law - click below for more information:

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (844) 257-6925.

Apply Now

Current Associate? Click here to apply

Not ready to apply? Join our Talent Pool

APPLICATION DOWNTIME ALERT

Our application process is being upgraded and will not be accessible between 8:00 am and 12:00 pm CST. During our scheduled downtime, you can click here to join our talent community or come back later to fill out the application process. Thank you for your patience as we upgrade our technology.

Patient Financial Specialist Senior

• Santa Rosa Financial Service Office

• Collections

Apply Now

Chat with Eve