Twin Cities Orthopedics Bloomington , MN 55431
Posted 2 months ago
The Patient Financial Services Generalist is an entry-level position that provides administrative support to the Billing and Reimbursement departments.
This is a full-time position working M-F from 8:00 am
Revo Health is a professional services company that partners with multiple healthcare groups to deliver exceptional patient care. This position will be employed by Revo Health, working closely with Infinite Health Collaborative (i-Health) and its operating divisions. We have a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts and more.
Essential Functions:
Ensure professional communication over the phone, via email, or other written documentation and respond to all inquiries
Maintain a working knowledge of health care plan requirements and health plan networks
Review and work any credit balances to determine if patient and/or insurance company refund is applicable
Scan and fax documents for the Billing and Reimbursement departments
Process and distribute incoming and outgoing mail
Additional functions may include:
Make outbound phone calls to patients as follow up to unpaid, denied, or rejected billing claims and document according to current policy
Retrieve and distribute medical records as requested
Insurance and patient payment processing
Patient account review to ensure accurate payment posting
Any and all other duties as assigned
Education and Experience Requirements:
High School diploma/GED or equivalent
Administrative experience preferred
Accounting and/or cash drawer balancing experience preferred
Essential Requirements:
Ability to:
Comply with company policies, procedures, practices and business ethics guidelines.
Complete job required training.
Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
Demonstrate prompt and reliable attendance
Work in the office during business hours
Travel independently throughout the office (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required
Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines
Communicate and interact in a respectful and professional manner
Prioritize workload while being flexible to meet the expectations of the daily operations
Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions
Understand and execute a variety of instructions
Effectively operate equipment and communicate on and operate the phone system
Work independently with minimal supervision
Travel to other work locations, if required
Performance Expectations
Environmental Conditions:
Notes
Revo Health is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008.
This position description will be reviewed periodically as duties and responsibilities change. Essential and Additional Job Functions are subject to modification.
Twin Cities Orthopedics