Patient Financial Representative - Tyler Business Office

Job Description

Summary:

The Patient Financial Representative is an entry level position that is responsible for the duties and services that are of a support nature to the RCBS High Performance Work Teams. Ensures that all processes are performed in a timely and efficient manner. Performs assigned duties such as mail handling, scanning, sorting, assembly, copying, faxing and data entry. Although this position is entry level, it is of a developmental nature with expectation of future growth within the RCBS.

Responsibilities:

• Ensures daily productivity standards are met.

• Performs medical record requests when necessitated by payers. Monitors to ensure receipt of records within established target. Provides management with reports of outstanding requests when targets are not met.

• Perform support services for departmental Associates such as faxing of documents, copying, printing of forms, data entry and reception relief.

• Gathers all information needed to ensure payment of the claim.

• Responsible for requesting, printing and forwarding all required documentation to payers.

• Retrieve EOB's as necessary as required.

• Process handwritten adjustments.

• Performs mail retrieval, sorting, distribution and inter-facility delivery duties for all RCBS Associates.

• Performs all scanning related activities.

• Works collaboratively with team members to assist in keeping workload evenly distributed.

• Coordinates, communicates and assists in monitoring work flow and work tasks as necessary to manage fluctuating volumes.

• Provides feedback to team and team lead to help in identifying process educational, and mediation needs through Management By Fact process.

• Ensures quality standards are met in clerical services performed in accordance with Integrity and Compliance guidelines.

• And all other duties assigned.

Requirements:

• HS Diploma or equivalency required

• Post HS education preferred

Work Type:

Full Time

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https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

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Patient Financial Representative - Tyler Business Office

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