Patient Experience/Family Liaison (9484-147)

United Surgical Partners International Mount Pleasant , SC 29466

Posted 5 months ago

Position Responsibilities:

Here at the Southeastern Spine Institute Ambulatory Surgery Center the Patient Experience/Family Liaison develops a support and communication program to promote family-centered care and coordinate patient/family/caregiver involvement during the procedure/surgical visit. They will serve to improve patient/family/caregiver satisfaction with facility services by helping to establish realistic expectations, keeping families/caregivers informed throughout the visit, and providing a channel through which questions, concerns and special needs may be addressed. Also assists in keeping the waiting area in a neat and orderly fashion.This person should be very customer service oriented, must have a positive and caring attitude, a cheery smile, a "can-do" disposition and able to work unsupervised.

Required Skills

Qualifications

  • Must have several years experience in the healthcare.

  • Must have experience successfully dealing with patients and their family members.

  • Clinical background. RN preferred.

  • Ability to communicate at all levels effectively.

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Patient Experience/Family Liaison (9484-147)

United Surgical Partners International