Full-Time Patient Enrollment Specialist- Call Center
Zynex is seeking the best Patient Enrollment Specialist in the state to join our team. If you are looking to join an amazing company that is passionate about making a difference in our patient's lives, then Zynex is the place for you. Zynex has since 1996 been a leading provider of pain management and rehabilitation devices without side effects and striving to reduce the use of opioids.
Zynex Offers Exceptional Benefits (for Full-Time Employees):
Competitive & above-market base pay
Health, Dental & Vision Insurance Benefits
Additional $50/mo. health benefit for gym membership or other health-related expense
401K available + company contribution
8 Paid Holidays + 17 Paid Time Off (PTO)*
Additional pay for community volunteer work
Tuition Reimbursement opportunities
Essential Job Duties and Responsibilities Include the Ability to:
Ability to work in a fast-paced, professional office environment and follow all Company policies consistently
Initiate contact with patients who have been prescribed a Zynex device, complete the order, and send information to shipping
Provide expert patient education on Zynex's medical products and insurance billing processes
Memorize and recite multiple processes and scripts for different products and insurances.
Record accurate information and detailed memos in patient files
Ability to operate independently in our Access database/billing system.
Meet or exceed daily call expectations as directed by management
Minimum Job Qualifications (unless otherwise noted):
Background in sales, healthcare, patient support and/or customer service.
Genuine interest in helping people.
Ability to relay confidence and compassion over the phone.
Ability to multitask.
Ability to perform with a team to achieve daily goals and complete tasks.
Reliability regarding attendance and arrive to work on-time.
Knowledge, Skills, and Experience Required:
Fast-paced, professional office environment
Proficient use of office equipment: computers, copiers, fax machines and telephones
Ability to communicate effectively via spoken, written and electronic means
Ability to sit and/or stand for extended periods of time
Additional skills add value:
Experience with Durable Medical Equipment (DME) devices (i.e., TENS, E-STIM).
Familiar with health insurance billing processes and HIPAA.
Bilingual candidates encouraged to apply
Zynex Medical Inc