University Of Pittsburgh Medical Center Williamsport , PA 17701
Job Title: Patient Delivery Rep
Job ID: 726644
Shift: Day Job
Facility: UPMC Community Provider Services
Department: Susquehanna LTC
Location: 1201 Grampian Boulevard, Williamsport PA 17701
This casual patient delivery representative role will coordinate and deliver products in an accurate, courteous, and timely manner. Assist the pharmacist in the performance of technical and clerical duties.
Accept assignments willingly.
Assist in preparing orders for delivery.
Assist in preparing packing lists/delivery tickets.
Complete daily log in a timely manner.
Cooperate and coordinate with other staff to ensure efficient deliveries.
Cooperate with other staff members when planning and organizing operations services.
Deliver pharmaceuticals, supplies, and equipment in timely, safe and accountable manner.
Document directions to patients home and files accordingly.
Ensure that completed packing list/delivery tickets are forwarded to reimbursement.
Handle customer complaints in a fair and empathetic manner.
Maintain accurate and complete records in compliance with State, local, and Federal laws and/or regulations (including FDA, DOT,OSHA,etc.)
Maintain assigned vehicle in a clean and orderly condition; inform Manager of Pharmacy of mechanical problems.
Maintain confidentiality of patient information.
Meet expectations for customer satisfaction and anticipates customer needs.
Observe all company safety rules and regulations.
Obtain patients signature on specific forms.
Organize and file pharmacy documentation as required.
Perform various duties, such as shipping, receiving, and general warehouse cleaning.
Pick up excess supplies and/or equipment when patient is off service. Process returned supplies and/or equipment according to policy.
Pick up sharps containers and dispose of biohazards wastes properly.
Promote UPMC culture by providing quality, comprehensive services to all customers through a team approach.
Work effectively and maintain productivity.
High school diploma or equivalent.
Licensure, Certifications, and Clearances:
Act 34 Criminal Clearance
UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities Salary Range: $13.71 to $21.49
Union Position: No
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