Dartmouth-Hitchcock Concord Bedford , NH 03110
Fulltime, 40 Hours per week, Day shift
Provides support in the use of population health tools and data to improve patient care.
Performs duties involved in the collection and documentation of data in support of projects. Edits collected data and performs follow-up activities.
Analyzes data from electronic health record and public/commercial payers to identify gaps in care and to identify patients who might benefit from care coordination. Communicates the information to patient data coordinators, Care coordinators or providers and leadership as needed.
Coordinates the collection and organization of health and financial data to be used in quality reports for Insurance carriers, CMS, State and other quality improvement programs.
Assimilates data from multiple sources into a format and display that is meaningful for use.
Assures accuracy of data collection and reporting of quality data by doing internal audit and verification before submission of any quality data.
Utilizes scheduling system and/or electronic medical record to foster population health data coordination.
Reports trends in quality metrics and recommends improvement opportunities to leadership.
Works with teams to identify best practices/ trends and established meaningful reports to assist in data collection, reporting and trending analysis.
Performs other duties as required or assigned.
Associate degree with 1 year of applicable experience required.
Previous medical or clinical background preferred.
Proficiency in medical terminology required.
Must be able to effectively communicate in person and over the telephone; verbal and written proficiency in the English language required.
Computer skills required including MS Excel and Word. Customer service experience required.