Patient Coordinator-301130

Kool Smiles Takoma Park , MD 20912

Posted 2 months ago

Ready to change lives (including your own)? We are dedicated to creating a world of happy, healthy smiles. We believe every person deserves access to quality, affordable dental care -- and this mission drives everything we do. We are looking for a Patient Coordinator ready to create memorable patient experiences. We are not your typical dentist office, so if you are ready to have fun and make a difference, keep reading!

Below are the basics of this role:

The Patient Coordinator is responsible for providing quality customer service to patients and parents at check-in and check-out as well as responsible for verifying patient insurance eligibility and service limits.

  • Deliver quality and compassionate care to every patient

  • Greet parents and patients when they enter or leave the office

  • Ensure parents who are waiting are kept informed of the progress of their appointment or child

  • Maintain a clean and tidy waiting area and front desk area

  • Verify patient insurance eligibility prior to appointment and ensure information is correct in the patient's Boomerang file

  • Ensure service limits are recorded and communicated with the clinical team prior to treating the patient

  • Ensure all patient files are ready (pull file, update patient record, verify insurance and service limits) before the patient's appointment

  • Coordinate with Clinical Team Leader and Doctors to provide the opportunity for same day care to patients

  • Assist with meeting office financial targets by ensuring the hygiene and operative schedules are full

  • Schedule follow-up operatory and six month recall appointments for patients

  • Answer incoming calls and direct the caller to the proper person, taking messages when necessary

  • Ensure our patients are receiving the dental care they need by making outbound calls to confirm patients, to reschedule patients that do not make their appointment, and to call patients that have treatment that needs to be completed

  • Ensure all patient records are re-filed at the end of the day

Ready to do more than the basics and be super awesome?

  • Have fun and make sure our patients are having fun too

  • Provide memorable patient experiences by showing compassion for our patients and parents

  • Get out into your community -- participate in local events including school screenings, presentations and any opportunity to promote a positive image of us

  • Look around and do more than you are asked to do by assisting with other office duties as needed

  • Participate in morning huddles (hey, even ask to run one!), let your peers know how much you appreciate them, highlight great examples of customer focus, collaboration etc

  • Integrity, always do the right thing!

  • Love working with kids (they make up 70% or more of our patient base)

And yes, there are requirements for this role:

  • Graduation from a senior high school or GED equivalent

  • Office experience in a dentist's or physician's office, preferred

  • Experience with children's dentistry, preferred

Take care of our patients and we will take care of you:

We offer a very competitive salary and benefits package as well as growth opportunities to our full --time employees. Other benefits include: medical, dental, vision and optional life insurance. We also offer short and long term disability, 401K with match, flexible spending accounts, paid time off, company holidays and much much more!

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Clinical Nurse Manager Takoma Park MD

Healogics

Posted 3 days ago

VIEW JOBS 11/14/2018 12:00:00 AM 2019-02-12T00:00 Healogics is hiring for a Clinical Nurse Manager in Takoma Park, MD at Washington Adventist Hospital The Clinical Nurse Manager is responsible for the coordination of clinical activities of the Wound Care Center including but not limited to use of organizational skills, leadership, planning, implementing, evaluating, and providing patient care through the use of hospital and nursing standards. Clinical Nurse Manager Responsibilities: Provides case management to a group of patients providing specific assessments according to protocols and procedures, clinical competence in procedural skills, treatments, and patient/caregiver education related to wound care management. Provides HBO patient assessment and chamber operation as required. Organizes and prioritizes clinical responsibilities, provides direct supervision to clinical staff, (RN, LPN, MA, Med Assist, etc). Collaborates with other health care providers, Wound Care Center Physicians, Program Director, and Medical Director regarding clinic and patient needs. Consistently looks at current processes and procedures and identifies and implements areas of improvement while adhering to HIPAA, JCAHO, DOH as well as hospital and DCS requirements. Collaborates with Program Director and Medical Director to develop, implement and manage a continuous Performance Improvement Program (PIP). Engages in staff development, providing general in services as well as individual instruction and orientation. Provides staff recognition through positive reinforcement and constructive feedback. Collaborates with Program Director in coordination of program objectives, from a budgetary and financial perspective. Collaborates with Program Director and Medical Director to achieve Wound Care Center quality indicators. Clinical Nurse Manager Requirements: Registered Nurse with current license. Bachelor’s Degree in nursing preferred. Previous supervisory experience required. Maintains and demonstrates competency In BLS (Basic Life Support), infections control, safety and all unit required skill review. Must be able to use Microsoft Outlook, Word, PowerPoint, Excel, as well as web-based database programs and the Internet. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. If you would like to join a growing company that finds value in a high performing culture that attracts, motivates, retains and rewards employees, apply today. To be considered for the Clinical Nurse Manager, or for further questions, contact Mindy Cunningham at Mindy.Cunningham@Healogics.com Healogics Takoma Park MD

Patient Coordinator-301130

Kool Smiles