Patient Coordinator Sr Associate - Surgical Dermatology

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.

Shift:

First Shift (United States of America)

Patient Coordinator Sr Associate

• Surgical Dermatology

Nebraska Medicine is seeking an individual with strong customer service for a Patient Coordinator role with our Dermatology team. You'll ensure smooth patient flow, maintain accurate medical records, and assist with administrative tasks. This position will be located at our Lauritzen Outpatient Center. Join our growing Dermatology team as a Patient Coordinator and embark on a career where your passion for customer service meets healthcare excellence!

Shift Details:

• Full Time, 40 hours per week

• Monday

• Friday

• 8am

• 4:30pm

Why Nebraska Medicine:

Our shared values reflect who we are and why we're here and include, Innovation, Teamwork, Excellence, Accountability, Courage and Healing.

• Competitive Benefits including retirement match contribution, PTO accrual, tuition reimbursement

• Lead the world in transforming lives to create a healthy future for all individuals and communities through premier educational programs, innovative research and extraordinary patient care

• Forbes Magazine recognizes us in their list of America's top employers and the best employer in Nebraska

Department Highlights:

Dermatology is a fast-paced and rapidly growing clinic that operates Monday through Friday with daytime hours, no weekends or holidays! The clinic staff is split into two teams: Surgical Dermatology and General Dermatology. Team members of our Surgical Dermatology Team can expect to help with skin cancer surgery (Mohs), lasers, cosmetic dermatology, varicose vein procedures and more! Mohs Surgery is a highly specialized surgical procedure that allows patients to leave the clinic cancer-free and reconstructed in the same day! Team members of our General Dermatology Team can expect to help patients with the most common (acne, psoriasis, eczema, hair loss) to the more rare or complex conditions (lupus, autoimmune blistering diseases, rare skin tumors) in a general dermatology clinic or one of our many specialties and multidisciplinary clinics but can also assist with procedures such as biopsies and excisions. Our physicians are nationally and regionally recognized in dermatology and are, overall, amazing educators and leaders! Our clinical team, though big and ever-growing, takes pride in having a family feel, a culture of inclusion, and prioritizes biannual retreats. Our Dermatology Team is excited to bring on new staff looking for a fast-paced, challenging, and rewarding role in the specialized world of Dermatology!

Job Duties: Patient Coordinator

• Surgical Dermatology

This role is essential for timely patient scheduling and effective administrative support in our dermatology practice. Responsibilities include coordinating with external parties to obtain pathology slides, reports, and images. Administrative tasks involve gathering, scanning, and organizing medical records, creating accurate patient charts, and ensuring precise demographic and insurance information. The position also includes managing appointment check-ins and communicating patient updates and specific needs to dermatologists promptly. This role is crucial for maintaining smooth operations and delivering high-quality patient care.

Required Qualifications: Patient Coordinator Sr Associate

• Surgical Dermatology

• Minimum of one year of experience in a healthcare customer service environment required.

• High school diploma or equivalent required.

• Minimum of one year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) required.

• Demonstrated verbal and written customer relations skills required.

• Ability to work collaboratively and cooperatively with an interdisciplinary team required.

• Knowledge of medical terminology required.

• Demonstrated analytical, prioritizing and organizational skills required.

• Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers required.

Preferred Qualifications: Patient Coordinator Sr Associate

• Surgical Dermatology

• Experience in a healthcare environment with working knowledge of scheduling or healthcare record collection and registration systems preferred.

• Clinical background in assigned area preferred.

• Associates degree in business, healthcare or related field preferred.

• Medical Assistant or Nursing Assistant preferred.

• Previous experience with Microsoft office, data entry and electronic health records programs such as EPIC preferred.

• Currently licensed medical assistant, patient care technician or certified nursing assistant (CNA) certificate preferred.

Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans' status.