Patient Coordinator

Ivy Rehab Grand Rapids , MI 49504

Posted 1 week ago

IvyRehab Physical Therapy is one of the leading outpatient physical therapy providers with clinics in New York, New Jersey, Connecticut, Pennsylvania, Virginia, North & South Carolina, Michigan, Illinois, and Indiana because we have created a culture that focuses on the patient experience and getting them better.

Because we are an established company that is experiencing significant growth, we have the infrastructure and support that allows you to spend time with your patients. As a result of this, we are profitable, fast growing, entrepreneurial in spirit, and have an environment where our people achieve their personal and professional goals.

At IvyRehab, being "All about the people" is more than just words on a wall. Just as we to provide the best patient experience available, we also want to create an employee experience that is second to none.

Responsibilities and requirements of the Patient Coordinator are:

  • 3-5 years administrative/office experience in medical field

  • Physical Therapy office experience preferred, but not required

  • Oversee the collection of required insurance co-payments, document in the computer system, and reconcile to the daily schedule

  • Ability to work in a fast paced environment while maintaining a positive attitude

  • Experience in insurance verification, patient registration and authorization procedures

  • Previous experience using Microsoft applications (Excel, Word and Outlook programs)

  • Adhere to all HIPAA regulations regarding patient confidentiality and record keeping

  • Process payroll accurately and according to procedures

  • Must be willing to work flexible shifts including weekends

  • Maintain and oversee proper attendance and punctuality of non-clinical staff to ensure that the clinic is operated in an efficient and cost-effective manner

  • Strong multi-tasking skills and ability to work well under pressure

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