Patient Coordinator

Commonwealth Dentistry is looking for a motivated and detail-oriented Patient Coordinator to join our dynamic team. In this role, you will be the primary point of contact for our patients, ensuring a positive experience from the initial call to the end of their visit.

Responsibilities:

• Handle incoming phone calls, schedule appointments, and accurately gather/update patient insurance information.
• Collaborate with the clinical team to ensure smooth scheduling for the dentist and hygienists.
• Enforce financial policies of the office and manage payment collection.
• Check in patients using our dental software, ensuring all necessary forms are completed.
• Process transactions and payments during patient check-out.
• Maintain organized electronic records and ensure patient information is up-to-date.

Requirements

Requirements:

• Excellent attention to detail along with strong customer service skills.
• Effective planning and organizational abilities.
• Professional appearance and demeanor.
• Proficient with computers and familiar with dental software preferred.
• Able to thrive in a busy dental office setting.
• Previous experience in a healthcare or dental environment is a plus.

Benefits

• Health insurance
• Dental insurance
• Disability insurance
• 401k plan
• Employee referral bonus
• PTO
• Paid Holidays