Patient Care Unit Clerk

Good Shepherd Rehab Allentown , PA 18101

Posted 2 months ago

  • JOB SUMMARY

  • Supports patient care delivery by providing clerical services.

  • ESSENTIAL FUNCTIONS

  • PROMOTES PATIENT CARE

  • By responding to patient requests and insures follow-up

  • obtaining needed services from nurses, licensed practical nurses, physicians, aides, and other hospital associates.

  • PROMOTES CUSTOMER SERVICE

  • By greeting visitors, in person or on the telephone

  • answering inquiries

  • relaying calls to patients

  • giving directions

  • referring inquiries to nursing and physician staff.

  • COMMUNICATES/PROVIDES INFORMATION

  • By answering questions and requests and relays information accurately

  • uses unit communication book to relay messages to staff on other shifts.

  • ESTABLISHES PATIENT RECORD

  • By preparing medical record

  • completing patient identification information, if applicable.

  • TRANSCRIPTION AND MAINTENANCE OF PATIENT RECORDS

  • Accurately transcribes (per protocol) physician orders, and dates transcription.

  • Notifies RN of STAT orders.

  • Uses acceptable abbreviations.

  • Accurately completes all necessary requisitions for diagnostic tests, either manually or by computer.

  • Resheets medical record and maintains proper sequence of chart.

  • Files reports in medical record after physician signs.

  • Makes appropriate copies of medical records fro diagnostic tests and consults.

  • Enters census changes into hospital computer

  • Verifies physician privileges.

  • Checks chart for orders after physicians leave unit and verifies that orders are signed off by RNs.

  • Check charts at the completion of shift for orders needing to be signed off

  • ARRANGES DISCHARGES/PATIENT APPOINTMENTS

  • By entering patient discharge in computer system and notify patient transport service

  • if necessary, makes patient appointments and arranges for transportation when appropriate.

  • MAINTAINS PATIENT CONFIDENCE AND ORGANIZATIONAL CONFIDENTIALITY

  • By keeping information confidential.

  • MAINTAINS SAFE AND CLEAN WORKING ENVIRONMENT

  • By complying with procedures, rules, and regulations

  • adhering to infection control policies and protocols.

  • MAINTAINS UNIT OPERATIONS AND EFFICIENCY

  • By following policies and procedures; reporting needed changes

  • completing work orders.

  • By cleaning and restocking equipment as necessary

  • assisting with cleaning and monitoring of equipment

  • maintaining rental equipment log for unit

  • reporting to unit on time, ready to meet the responsibilities of the position

  • and punching in and out as per Good Shepherd policy and maintaining Etime sheet as necessary.

  • MAINTAINS UNIT SUPPLIES INVENTORY

  • By checking stock to determine inventory level

  • anticipating needed supplies

  • placing and expediting orders for supplies

  • verifying receipt of supplies.

  • By ordering inventory only as needed.

  • KEEPS UNIT EQUIPMENT OPERATIONAL

  • By following manufacturer's instructions and established procedures

  • removing defective equipment and calling for repairs.

  • MAINTAINS CONTINUITY AMONG WORK TEAMS - CONTRIBUTES TO TEAM EFFORT

  • Contributes to positive working environment and maintains effective work relationships with all hospital associates.

  • Attends and contributes positively in unit and departmental meetings.

  • Participates in committee meetings, performance improvement projects, quality improvement process.

  • Demonstrates flexibility in response to change.

  • Acts as support personnel to allow other associates to complete their responsibilities

  • Attendance is maintained.

  • Demonstrates on-going participation in continuing education.

  • By completing mandatory educational requirements

  • Identifying and addressing learning needs.

  • QUALIFICATIONS:

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Education

  • High School Diploma required

  • Work Experience

  • Previous clerical experience preferred

  • Licenses / Certifications

  • Basic Life Support / CPR, as a healthcare provider, per the American Heart Association required

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Patient Care Unit Clerk

Good Shepherd Rehab