Patient Care Tech+Uniform

Allina Health Systems Saint Paul , MN 55102

Posted 3 months ago


  • Initiates an appropriate greeting to all patients, families and visitors to the unit

  • Assist patients, family members and visitors with way finding on the unit and throughout the hospital.

  • Promptly attends to patient/family needs.

  • Addresses concerns and complaints as they arise, assisting with resolution.

  • Attends to patient needs giving full attention when providing care.

  • Answering of patient call lights promptly.

  • Uses communication techniques and adapts performance of skills to meet the needs of the patient/family/customer based on age and other special needs.

  • Answers unit telephone promptly, giving location, name and title.

  • Screens, verifies and relays messages to appropriate unit personnel.

  • Communicates physician requests to RN and/or other appropriate unit personnel.

  • Demonstrates proficiency in all hospital computer information systems as used by the unit.

  • Completes and files birth certificates with MN Department of Health

  • Data manager for MN OZ Program

  • Completes computer and/or hardware related issue prevention and maintenance tasks including follow-up to ensure resolution to outstanding issues.

  • Maintains patient records for easy access and retrieval of informational reports.

  • Assembles charts

  • Files prenatal records

  • Maintain current records, including prenatal H&P

  • Process discharged records

  • Inpatient/Outpatient appointment scheduling

  • Checks the downtime computer per IS direction and calls the computer into the help desk if there are problems.

  • Assists with printing necessary downtime reports.

  • Accurately transcribes written physician orders and appropriate nursing protocols in a timely fashion during downtime.

  • Deconstructs the paper chart, and restocks the paper chart with any forms that were used during downtime.

  • Keeps the downtime paper forms up to date in downtime binder.

  • Assists with tasks assigned by Charge Nurse-when able to access Excellian

  • Enter Excellian downtime note


  • Responsibilities from Performance Improvement initiatives are implemented.

  • Potential patient care problems are communicated to the proper person.

  • Follows established procedures to facilitate patient placement.

  • Facilitates patient discharge process as needed.

  • Clarifies work assignments and priorities with health care team members.

  • Reports pertinent information to the staff nurse and charge nurse and other health care team members as appropriate.

  • Assist with hourly patient rounding

  • Orients new personnel to the role and unit systems.

  • Gives and receives constructive feedback.

  • Seeks resolution of conflict situations and identifies problem solving steps, as needed.

  • Supports patient care and department needs by being flexible in scheduling of hours and accepting assignments.

  • Adheres to work agreement and established attendance standards.

  • Manages own time wisely.

  • Cost effective resources and care options are used.

  • Maintaining and ordering supplies and equipment in a cost effective manner. Puts away biweekly supply order.

  • Protects patients, self and others from injury and accidents by maintaining a safe and uncluttered environment.

  • Follows safety/security procedures for emergency and non-emergency situations to protect patient, self, environment and others from harm.

  • Protects patient, self and others from injury by using proper equipment and body mechanics.

  • Reports environmental risks to Supervisor, Environmental Services and Maintenance using the proper workflow.

  • Clean equipment and restock rooms to ensure ready room.

  • Reports equipment malfunctions to supervisor, IS and CES using the proper workflow.

  • Completes measurements as trained and delegated according to critical elements of policy/procedures: vital signs, weights, intake and output, positioning, ambulation.

  • Reports immediately to the RN observations/health status data that are not within normal limits for the patient, or are significantly changed.

  • Reports patient needs/questions to the appropriate nurse.

  • Documents according to documentation guidelines.

  • Completes interventions according to identified critical elements of each procedure.

  • Distributes and sets up water, snacks and patient trays, and assists patients according to diet/intake order for the patient feeding needs of the patient.

  • Assists patient with grooming and hygiene needs, maintains skin integrity, personal comfort and age-specific needs of the patient. Including the following: oral hygiene, linen change, bathing, AM/PM and HS care, assistance with bedpan, urinal, commode, catheter, grooming dressing, application of support hose, braces, implements toileting routine as designated in plan of care.

  • Provides assistance with ambulation, transfer, positioning and ROM according to activity order and needs of the patient.

  • Implements activities of fall prevention plan as specified in plan of care including frequent observation and supervision in the bathroom.

  • Ensure placement/use of bed and chair alarms for all high fall risk patients.

  • Ensure Falling Star signage is placed for all high fall risk patients.

  • Maintains specimens, and reports to the appropriate nurse.

  • Provides assistance to the nurse for admission, transfer, discharge, and post-mortem care.

  • Notifies RN immediately of changes in patient condition.

  • Assist with on-going completion of patient care boards at shift start and throughout day as needed.

  • Complete assigned unit quality checks as trained and delegated by unit standards and report or resolve variances.

  • Perform unit specific room checks.

  • Perform equipment quality control according to Allina Labs and regulatory requirements.

  • Follows relevant compliance regulations, guidelines and policies related to documentation and billing in daily work activities to assure accurate billing.

  • Meets requirements for annual compliance education.

  • Maintains confidentiality of patient information.

  • Maintains patient rights in accordance with the Minnesota Patient's Bill of Rights.

  • Understands the importance of maintaining the confidentiality of the content of a medical record.


  • High school graduate or GED and Certified Nursing Assistant required
  • OR completed one year of nursing school at an accredited program required.
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Patient Care Tech+Uniform

Allina Health Systems