Patient Care Technician

Overview

The PCT works under the direction of the Nurse Manager and under the direct supervision of the Registered Nurse or delegated Licensed Practical Nurse as a Nurse Aide 1 or a Nurse Aide II, to provide patient care within their scope of practice. The patient care activities are individualized for each patient population.

The PCT provides clerical activities that include transcribing, communicating and maintaining written information. They communicate verbal information accurately and courteously and provide assistance to customers and team members. The PCT is also responsible for completing a variety of department specific tasks to assist with optimal department safety and functioning.

Responsibilities:1. Competently performs a variety of patient care activities to meet the daily personal needs and comfort of the patient.

Performs Nurse Aide skills with in their scope of practice.2. Accurately transcribes and processes provider orders and written information accurately in accordance to the Medical Center's policies.3. Appropriately communicates information in accordance with hospital policies and procedures.4.

Organizes, prioritizes, and performs work effectively and efficiently.5. Facilitates the flow of patients throughout the Medical Center by accurately transferring and discharging patients in the appropriate systems in a timely manner.6. Maintains and adjusts schedule to enhance team performance7.

Demonstrates a daily commitment to the values of the department8. Demonstrates positive interpersonal relations in dealing with all members of the team and customers.9. Maintains and promotes customer satisfaction.10. Performs moderate or waived point of care testing per CLIA guidelines.

Qualifications

Essential:* Cert Nursing Asst I

Education:Essential:* General Education Degree

Other information:Experience: Experience preferred.

Prefer knowledge/experience with medical terminology. Demonstrates standards of performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence.Performs other duties as assigned.Individual will possess commensurate combination of education, experience and qualifications.

Responsibilities

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

• Our team members are part of an environment that fosters team work, team member engagement and community involvement.

• The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.

• All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".