Performs basic direct patient care activities, patient comfort procedures and technical skills under the direction of the Registered Nurse.
Complies with established corporate and departmental policies, procedures, objectives, quality assurance methods, and safety codes.
Demonstrates compliance with licensing, regulatory and accrediting agency provisions as required.
Consistently demonstrates appropriate and professional communication behavior toward patients, customers, and coworkers.
Cooperates with Management and peers to promote an environment of teamwork and collaboration.
Adheres to Customer Service standards.
Promotes patient and family satisfaction with hospital care and services.
Ensures patient and family needs are met in a speedy fashion.
Expectation of the position is that when call lights are answered at the desk, patients are addressed with their name, then staff member gives name and statement asking what we can do to help patient.
Promotes customer service initiatives related to hourly rounding.
Rounding should be done alternating hours with the RN.
Intentional rounding should focus on the 4 P's (potty, positioning, proximity and pain). Also, utilize patient communication boards and update each shift.
Performs basic patient care procedures, patient comfort procedures and technical procedures including thermal applications, phlebotomy, EKG, and bed side glucose monitoring.
Obtains and documents intake and output, patient vital signs, including temperature, blood pressure, weight, respiration and pulse.
Reports status of assigned activity completion, patient status changes, patient complaints or requests to the RN as indicated and periodically during the shift.
Transports patients as directed.
Transports specimens to designated areas; assists with ordering specimen studies as necessary.
Maintains Confidentiality of patient and unit care data.
Adheres to all Patient Safety standards.
Promotes and maintains a safe, private, comfortable and therapeutic environment for patients/families.
Ensures adequate stock of supplies and proper functioning of equipment.
Minimum Requirements (experience, training, and education): To effectively fulfill this position, candidate must meet the following requirements: High school diploma or equivalent required; Certified Nursing Assistant document and/or document/transcript demonstrating successful completion of first semester of nursing school (fundamentals of nursing or equivalent) OR State of FL EMT OR Paramedic License OR National EMT - (primary source online verification required directly from State of Florida Licensing database for FL licenses) OR must have successfully completed the MHS Patient Care Technician Residency Program.
Current acceptable CPR/BLS certification required: American Heart Association Basic Life Support for Health Care Provider OR American Red Cross CPR/AED for the Professional Rescuer; Must successfully complete the didactic and clinical components of MHS PCT training/clinical orientation.
Martin Memorial Health Systems