Patient Care Specialist

Position Information

Job Title Patient Care Specialist Department Internal Medicine - 31510 Pay Grade 8 Job Category Support Staff Job Summary

The Department of Internal Medicine is accepting applications for a Patient Care Specialist.

The Patient Care Specialist will join the team at the ETSU Center of Excellence for HIV/AIDS and the Infectious Diseases Clinic. As a member of the clinical care team, this position involves working with both HIV-infected and HIV-at-risk patients. The PCS will assist providers with direct clinical care, including task reconciliation, managing medical records, administering injections, and interfacing with providers and patients to enhance the overall quality of patient care. Additional related duties may also be assigned.

The value of employment at ETSU goes far beyond salary. Regular benefited ETSU employees enjoy a full range of benefits, services, and programs including paid time off & leave, paid holidays, health and life insurance, retirement, access to University facilities and services, and much more! Check out the ETSU Human Resources Benefits page for additional information. https://www.etsu.edu/human-resources/benefits/.

ETSU is committed to ensuring that our students, faculty, and staff are valued and work in an environment of openness and acceptance. ETSU is an Equal Opportunity/Affirmative Action employer.

Disclaimer: The Job Summary is intended to describe the general nature and level of work individuals perform in this classification. It is not intended to be a complete list of all responsibilities, duties, and skills required. Management reserves the right to revise the job or require different tasks to be performed as assigned to reflect changes in the position. Employees must be able to perform the position's essential functions satisfactorily with or without reasonable accommodations.

Knowledge, Skills and Abilities

• Proficient in utilizing electronic health record systems for daily tasks.

• Effective oral and written communication skills with patients, supervisors, physicians, and co-workers.

• Professional telephone communication with pharmacies, providers, and community agencies as needed.

• Competent in conveying patient needs to providers.

• Knowledgeable of HIPAA requirements and guidelines.

• Adherence to and application of university, college, department, and clinic policies and procedures.

• Professional behavior and ability to present a positive image of the facility at all times.

• Familiarity with accepted nursing/CMA standards and practices.

• Understanding of medical terminology and basic pharmacology.

• Basic computer skills.

• Skilled in providing patient care according to facility standards, policies, and procedures.

• Ability to work effectively as a team member.

• Capability to maintain quality control standards.

• Ability to react calmly in emergency situations.

• Strong attention to detail.

• Effective time management skills to accomplish assigned duties.

Required Qualifications

• High school graduate
• CMA (AAMA certification), RMA, or LPN

Preferred Qualifications Salary

Posting Detail Information

Posting Number SS01639P Is this position subject to a criminal background check? Yes Is any part of the funding for this posting coming from a grant or outside funding source? Yes Open Date 08/07/2024 Close Date Open Until Filled Yes Special Instructions to Applicants