Patient Care Specialist- Monroeville, PA

ONLY APPLY IF YOU ARE CURRENTLY A LICENSED HEARING CARE PROFESSIONAL

Starting Pay- $30,000 + commission (calculated based on sales of the dispenser in your location)

As a Patient Care Specialist, your passion for providing outstanding customer service and hearing health knowledge contributes to our high level of customer satisfaction. Your interpersonal skills and communication will be friendly, helpful, and engaging, and you will work to keep the patients hearing aids working the best for them.

Because you value teamwork, you will partner with front office staff to identify innovative ways to consistently exceed your client's expectations.

Requirements:

• Licensed Hearing Instrument Dispenser_ OR _willing to become a Licensed Hearing Instrument Dispenser

• Knowledge of a wide range of hearing instruments for adult hearing loss

• A great hearing care professional can establish trust quickly and individualize and customize all aspects of every patient's case

• Confidence, attentiveness, empathy, and thorough critical thinking skills will be used as you analyze the patients' needs

• Proficient in CRM, Microsoft Office, and POS (Point of Sale) Systems

• Excellent interpersonal customer service

• Solution-based problem solver with the ability to make quality decisions

About us:

For 75 years Miracle-Ear has led the way in innovation and customer service, helping over 50 million people with hearing loss. We operate over 1,500 franchised and corporately owned retail clinics across the United States and take pride in offering solutions that enhance our customer's quality of life.

At Miracle-Ear, you'll experience the entrepreneurial spirit and camaraderie of a small business, with the extensive training and technology of an advanced corporation. We're invested in the growth of our people, offering continuous training and development opportunities to empower our employees to become leaders in the industry.

Through the Miracle-Ear Foundation, we give back to the local communities we serve, with a portion of the cost of every hearing aid sold helping someone in need. Fostering a culture of belonging allows us to deliver on our promise of helping millions of diverse customers rediscover all the emotions of sound. Our corporate team is headquartered in Minneapolis, Minnesota, and our parent company, Amplifon, is the global leader in the retail hearing aid industry, operating in 26 countries world-wide.

About the Benefits:

• $30,000 + commission (calculated based on sales of the dispenser in your location)

• Work-life balance & normal business hours

• Continuous training & support

• Brand recognition - we're at the top of our industry!

• Health Insurance: Medical, Dental, Vision

• Paid Time Off, Paid Holidays Off, 401K

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.