Patient Care Specialist - Family Medicine

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report.

As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You'll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.

Responsibilities

This position allows clinical teams (Allied Health Staff and providers) to focus on face-to-face encounters with patients by coordinating clinical functions as follows:

• receiving and rooming patients
• completion of paperwork such as pre-visit planning, prior authorizations, work compensation paperwork
• equipment/deep room cleaning including stocking and monitoring of expiration on all supplies
• maintains levels of supplies, ordering, receiving and routing of supplies appropriately

Demonstrates tact and patience in dealing with health care team members.

Demonstrates strong organizational skills in maintaining a smooth flow for care team.

Exhibits appropriate use of telecommunications equipment and uses computer efficiently.

Demonstrates initiative, proficiency, and good judgment to optimize the use of care teams time when seeing patients.

Strong communication skills and a commitment to quality and excellence in service are important components of the role.

Performs other duties as assigned.

Qualifications

18 years old

Additional Qualifications:

High School Diploma/GED preferred.

Excellent computer skills preferred

Must be detail oriented

Knowledge of medical and pharmacology terminology preferred

License or Certification:

BLS (Basic Life Support) for Health Care Providers required from one of the following programs:

1.American Heart Association

2.American Red Cross

If a candidate does not currently have their Basic Life Support for Health Care Providers, it will be included as part of the orientation program.

Exemption Status

Nonexempt

Compensation Detail

$17.63 - $23.67 / hour

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

68

Schedule Details

Generally Monday through Friday day shifts, but may include evening, weekend and holiday hours as needed. This position may be required to train to any area of the clinic, including 'Primary Care Today'. Will be expected to float to Faribault as needed.

Weekend Schedule

See schedule details

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations.

Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Affirmative Action and Equal Opportunity Employer

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Recruiter

Elizabeth Brownewell