Patient Care Secretary (Pcs) - Home Care

Vitas Healthcare San Francisco , CA 94118

Posted 3 months ago


VITAS Healthcare is the Nation's leading provider of end-of-life care

Join our Dynamic Team as Patient Care Secretary!

  • Full Time position

  • This position will be based in the satellite office located in San Francisco

The Patient Care Secretary is a skilled secretarial person whose job is to support the work of the Team Manager and who is generally responsible for accomplishing all patient care related clerical procedures.

  • Screens telephone calls for Team Manager. Facilitates communication between patients/families and other team members, including volunteers.

  • Takes and keeps daily schedule for all team members.

  • Attends weekly team meetings. Prepares agenda for team meeting. Follows through on assignments given by the Team Manager.

  • Establishes, maintains, and closes patient charts in an orderly fashion. This may include but is not limited to the mailing of and follow-up on all required documentation such as Plans-Of-Care, Attending Physician Authorization forms and Medical Information Request forms.

  • Provides back-up documentation to Billing Department routinely and as requested.

  • Orders D.M.E. and maintains record of dates ordered and picked-up.

  • Enters patient care and volunteer data into Vx and event tracking.

  • Communicates with staff and outside agencies as directed by Team Manager.

  • When the program utilizes part time staff, the PCS will maintain a list of all part-time staff jointly with other patient care secretaries. Contacts and schedules part-time staff at the direction of Team Manager.

  • Jointly with other patient care secretaries, orders supplies and documentation forms used by the team.

  • Does routine correspondence for Team Manager and other members of the team.

  • Sorts and processes all patient care mail jointly with other patient care secretaries.

  • Maintains A.D.T. and checks census daily for accuracy.

  • In programs that have more than one patient care secretary, they will cover for each other for lunch, for team meetings, and for other short intervals of absence.

  • Handles other tasks as assigned by the Team Manager.

Benefits Include

  • Competitive compensation

  • Health, dental, vision, life and disability insurance

  • Pre-tax healthcare and dependent care flexible spending accounts

  • Life insurance

  • 401(k) plan with numerous investment options and generous company match

  • Cancer and/or critical illness benefit

  • Tuition Reimbursement

  • Paid Time Off

  • Employee Assistance Program

  • Legal Insurance

  • Roadside Assistance

  • Affinity Program


  • Three years prior work experience preferred.

  • Good typing skills.

  • Computer literate.

  • Able to handle multiple tasks.

  • Excellent communication skills

  • Good telephone skills


  • High School graduate or equivalent.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment quali

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Patient Care Secretary (Pcs) - Home Care

Vitas Healthcare