Patient Care Coordinator

Bayou Children's Dental Center is seeking a highly motivated and compassionate Patient Care Coordinator to join our team at Brewer Dental Center. As a Patient Care Coordinator, you will play a crucial role in providing exceptional customer service and coordinating patient care. The ideal candidate should be friendly, organized, and able to thrive in a fast-paced dental office environment.

Responsibilities:

• Manage patient appointments and schedule follow-up visits
• Greet and check-in patients in a warm and professional manner
• Answer phone calls and address patient inquiries
• Verify insurance coverage and assist with insurance billing
• Collect patient payments and handle financial transactions
• Maintain patient records and update patient information as needed
• Assist with treatment coordination and patient referrals
• Collaborate with the dental team to ensure optimal patient carePay ranges are from $15.00 - $19.00/hour

Requirements

Prior experience in a dental setting required

• Excellent interpersonal and communication skills
• Strong organizational skills and attention to detail
• Proficient in computer skills and ability to learn new software
• Ability to multitask and work efficiently in a fast-paced environment
• Customer service-oriented mindset and ability to handle patient concerns with empathy
• Knowledge of dental insurances and billing processes is a plus
• Bilingual- Spanish is a plus

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term Disability