Patient Care Coordinator- PT

Vireo Health Burnsville , MN 55306

Posted 3 weeks ago

Company Overview: Vireo is focused on integrating standard medical, scientific, and operational practices into the medical cannabis industry, improving the quality, safety and affordability of cannabis-based medicines for our patients.

Key Responsibilities

  • Participates in our startup team as we develop policies, medications and systems

  • Maintains vigilance for patient medication safety

  • Assists patients and families through the CPC process

  • Trains other CPC team members in the use of cannabis-based medicines.

  • Completes CPC operational requirements by maintaining an organized work flow; verifying preparation and labeling of pharmaceuticals; verifying order entries, charges, and inspections.

  • Provides pharmacological information by answering questions and requests of health care professionals and patients

  • Complies with state law and regulations

  • Participates in recordkeeping and reporting necessary for State compliance

  • Adheres to infection-control standards such as hand washing

  • Maintains safe and clean working environment by complying with procedures, rules, and regulations

  • Maintains pharmacological knowledge

  • Contributes to team effort by accomplishing related results as needed

  • Protects patient safety regarding cannabis medication use

  • Helps patients and the pharmacist determine the best treatment course

  • Provides exceptional customer service to our patients

  • Maintains cash register and accountability for assigned drawer

  • Completes opening/closing procedures

  • Utilizes computer systems appropriately for daily operations

  • Receives incoming orders, shipments and deliveries

  • Schedules appointments, assists with refilling orders and creating new patient orders/sales

  • Performs CPC maintenance/cleaning duties as assigned.

  • Attends staff meetings, continuing education, etc. as directed

  • Maintains and safeguards entrusted confidential information

  • Performs other duties as assigned.

Job Qualifications

  • Preferred additional training in Cannabis-Based Medicines

  • Preferred experience in both clinical and retail settings

  • Demonstrated experience and impeccable interpersonal skills involved in service industry and able to apply these to a patient population with debilitating illness

  • Ability to communicate effectively with patients, families, and co-workers

  • Ability to meet assigned deadlines

  • Ability to establish and maintain effective working relationships

  • Ability to function independently

  • Punctuality and responsible time management skills

  • Ability to understand, support, and implement organizational policies/procedures, along with government regulations

  • Maintains professional relationships with patients and co-workers

  • Ability to perform job duties effectively when under stress

  • Ability to accept constructive feedback and grow with position/company

  • Analyzing information and implementing quality control

  • Applies good judgment

  • Attention to Detail

Vireo Health, Inc. is an Equal Employment Opportunity Employer Minority/Female/Disabled/Veteran. www.vireohealth.com

Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at

Email: hr@vireohealth.com

View Company Information

To see other positions, click here.

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Patient Care Coordinator- PT

Vireo Health