Patient Care Coordinator II

Centene Corporation Orlando , FL 32801

Posted 3 months ago

Position Purpose:

Contact all new patients and introduce services and products.

Maintain patient records and contact patients to ensure proper medication is ordered.

Determine patient supply needs and review medication inventory.

Maintain statements and informs patients of co-pays and past due amounts.

Process payments in the form of credit card transactions.

Schedule delivery of medication after all patient needs are addressed.

Document all related communications with pharmacy personnel, patients, physicians, nursing agencies and other related individuals.

Handle inbound and outbound calls, including the processing and upkeep of pharmacy orders and handling of order inquiries and issues


High school diploma or equivalent. 2 years of pharmacy technician, call center or customer service experience. Strong customer service skills. Healthcare and/or specialty pharmacy experience preferred.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Patient Care Coordinator Orlando FL

Unitedhealth Group Inc.

Posted 4 days ago

VIEW JOBS 1/18/2020 12:00:00 AM 2020-04-17T00:00 Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company – where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up. This opportunity is with one of our most exciting business areas: Optum – a growing part of our family of companies that make UnitedHealth Group a Fortune 6 leader. Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance. Primary Responsibilities: * Facilitate and manage referrals that are triaged to outside nursing and new orders to outside nursing agencies * Staff referrals that need to be triaged to outside nursing agencies - work closely with Sales staff, Intake and Case Managers to facilitate * Assist to confirm visits daily * Assist to prepare VA information as requested via fax from the VA * Assist to manage lab supply inventory * Assist to send car stock to nurses * Assist to complete nursing discharges * Cross train and follow up on POT's returned and follow up when not returned * Assist with On Call Nursing with RN to learn the POT creations process * Learn to fax, receive, track Calendar as needed * Assist with chart reviews for PI as needed * Assist to manage tasks in CareLink 2.0 related to Nursing for all patients * Assist nursing staff to complete Acute Reviews as needed You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * High School Diploma / GED (or higher) * Experience with Microsoft Outlook (answering emails and sending emails), Microsoft Word (creating, editing , saving) and Microsoft Excel (creating, editing, running reports) * 6 Months of previous healthcare industry experience * Must be available to work a set 8 hour shift between the hours of 8:30am and 5:00pm or 9:00am and 5:30pm, Monday through Friday. Overtime may be required. Overtime can be before, after, or on a different day than the regularly scheduled shift. Soft Skills: * Excellent communication skills OptumRx is an empowering place for people with the flexibility to help create change. Innovation is part of the job description. And passion for improving the lives of our customers is a motivating factor in everything we do. If you're ready to talk about groundbreaking interactions, let's talk about what happens when a firm that touches millions of lives decides to gather results from millions of prescriptions every month and analyze their impact. Let's talk about smart, motivated teams. Let's talk about more effective and affordable healthcare solutions. This is caring. This is great chemistry. This is the way to make a difference. We're doing all this, and more, through a greater dedication to our shared values of integrity, compassion, relationships, innovation and performance. Join us and start doing your life's best work.SM Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: Patient Care Coordinator, Medical Background, Benefits knowledge, Customer Service, MS Excel Unitedhealth Group Inc. Orlando FL

Patient Care Coordinator II

Centene Corporation