We Connect. We Discover. We Engage.
As a Patient Care Coordinator, you will have an opportunity to directly impact the success of the center. Your success and that of the center will hinge on your ability to development business in the local community by sourcing and engaging in community outreach, staying in contact with current clients and prospecting new clients via outbound calling. Your creativity and drive will determine how well the center performs. Explore how we can help current and prospective clients stay more connected to the sounds in their lives.
In addition, your duties will include:
Place outbound calls to new clients and former clients for the purpose of building business and scheduling follow-up hearing tests and consultations
Business development which includes building demand, creating and sourcing opportunities to engage in community outreach
Building relationships with community stakeholders, local physicians
Thrive in a dynamic results oriented environment, must be self-motivated to reach goals and expectations of the position
Build trust and rapport with client base
Greet customers and clients
Schedule client appointments
Verify client insurance coverage, and follow up on benefits/authorizations
Administrative and office tasks
Your proven ability to interface with clients and center personnel in a professional way will be critical to your success. Your ability to multitask and stay organized will be an essential part of your daily performance. This position is a great avenue to the hearing healthcare industry and potential career growth. It is never too late to explore a career as a Hearing Care Professional! The right candidate will have the drive to succeed and move their career forward.
Client services professionals who thrive in a retail healthcare setting will find an excellent opportunity to advance their careers as a Patient Care Coordinator for Connect Hearing. Enjoy a dynamic office environment where the work is varied and interesting, no two days are alike. You will be called upon to leverage your interpersonal, community outreach and organizational skills to build upon the client base for the center.
If you share our passion for helping others, come join our collaborative, friendly culture and be part of a worldwide leader in hearing healthcare.
Connect Hearing is one of the strongest brands in the Sonova Group (SOON: US), the leading manufacturer of innovative hearing care solutions. Headquartered in the Chicago area, we employ Patient Care Coordinators that are passionate about helping people stay connected to the sounds of life through better hearing.
Equal Employment Opportunity Policy:
Connect Hearing provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Connect Hearing complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Connect Hearing expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Connect Hearing's employees to perform their job duties may result in discipline up to and including discharge.