Patient Care Coordinator (Administrative Assistant)

Patient Care Coordinator (Medical Device Receptionist) - Hartsville, SC

Hourly Rate is $15 to 17 per hour depending on experience!

Benefits: An emergency savings account, short term disability, a total of up to 4 weeks in paid vacation and a funded 401k plan!

• There is no health insurance benefit*

Do you have a great attention to detail? Are you looking to work in an office environment where you can make an impact? If so, we want you to join our award-winning team with this full-time opportunity.

At Beltone, we believe the best way to offer our patients premium service is to value our employees and create a positive work environment. You can look forward to being immersed in a cohesive and inspiring work culture. The Patient Care Coordinator will be the face of the practice and will create an extraordinary patient experience.

Highlights

• Perform general office and administrative duties, assisting the Hearing Care Practitioner (HCP) with the patient process.

• Successfully utilize the scheduling system to maximize test opportunities for the office.

• Actively call current, past and potential patients through identified sources. Track and report appointment results.

• Develop and assist the HCP in local marketing and sales activities, including sourcing new avenues for building community relationships and referrals.

• Responsible for professional answering incoming phone calls and messages, as well as follow-up activities with patients.

• Process and document clinic forms accurately to ensure HIPAA and State law compliance (i.e., patient records, financial forms, and insurance contracts).

• Reconcile cash balance and manage Account Receivables and Payables, including making bank deposits.

• Maintain a clean and welcoming office and work environment.

Qualifications

• High School diploma or equivalent is required.

• 2 years office experience is preferred.

• 2 years customer service experience preferred.

• Must be proficient in MS Office.

• Must have reliable, on-time transportation.

Join us!

Beltone is America's Best Hearing Care Retailer and Best Customer Service provider according to Newsweek (2022, 2023, & 2024), and the reason is our people!

We are an Equal Opportunity Employer.