Patient Care Associate

Sono Bello Body Contouring Centers Baltimore , MD 21201

Posted 3 weeks ago

A career at Sono Bello means being part of a dynamic and high energy work environment, where each one of our team members can make a difference. We love what we do, and it shows, we are the national leader in providing cutting edge, personalized body transformations. We believe everyone deserves to have their best body today and pursue their best life now.

The Patient Care Associate is hybrid role. The primary responsibility will be conducting face-to-face consultations and assisting our patients with understanding the Sono Bello process in electing Laser Assisted Body Contouring and Non-Invasive procedures as a solution to their needs. When not in consultations, the secondary responsibilities will include operational and administration tasks to keep the center running smoothly and ensure our patients have an exceptional experience while on premise.

To qualify for consideration, candidates will have experience in sales in a fast-paced environment; will possess confidence; emotional intelligence; high integrity; be extremely organized and dependable; and have an excellent work ethic.

Key Patient Care Associate Responsibilities:

This sales role will require a highly motivated and coachable individual with the ability to overcome objections in a face-to-face consultative environment.

Primary (Sales):

  • Game plan daily with the Patient Care Consultant (Center Lead Salesperson) and Area Sales Director to hit targets
  • Meet with new and existing patients to determine their goals, matching the patients desired treatment plans with the appropriate surgical team member (Doctor) as the next step in their transformational journey.
  • Provide value and educate our patients regarding our approach, the procedure, and our processes, including all documentation and financing/payment options available.
  • Manage the appropriate follow up with both the in-center clinical team and the patient to ensure a great experience leading up to and through the procedure.
  • Maintain and develop a patient pipeline and regularly follow up with prospective patients who did not move forward in their initial consultation.
  • Demonstrate leadership within your center location to keep the entire team informed, positive, and energized to support the best possible patient experience.

Secondary (Front Desk Coordinator):

  • Assist in the daily opening and closing of the facility.
  • Greet all patients, introduce them to the office, verifying appointment, and provide exceptional customer service
  • Check out patients and as applicable, schedule next appointment and provide appointment card to the customer, ensuring that information is accurately recorded in the appropriate systems.
  • Enter payments and log all payments received throughout the day with the proper documentation as needed.
  • Print daily close out reports and review for accuracy.
  • Verify all invoices are accurate; notify Manager if there are any discrepancies so they can be corrected as needed.
  • Following established process, accurately complete bank deposit information, make deposits and maintain appropriate records.
  • As needed work collectively with Patient Care Consultant and Practice Manager in identifying champion patients who are willing to tell their transformational/endorsing stories online (e.g. Google and City Search).

Requirements

  • Prior sales experience or direct exposure to one-on-one consultative selling in industries such as finance, education, plastic or cosmetic surgery, hair replacement, or other professional settings.
  • Is a quick study: can immediately build rapport, assess the patients needs, and create a sense of urgency to drive action.
  • Must have excellent interpersonal skills that builds effective working relationships with patients, physicians, and other team members.
  • Must be technology savvy, familiar with MS Office and either experienced or comfortable learning a CRM tool, scheduling, finance, etc.
  • Must be a self-starter, accountable, and highly motivated to hit and exceed targets to reap financial reward (manage KPIs).
  • Maintains professionalism and poise constantly, even when working under pressure.
  • Must be highly organized and detail-oriented with the ability to prioritize competing tasks.
  • Benefits

    • Earnings include monthly base salary + overtime + monthly bonus in excess of $75K annually
    • Benefits Package including Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO and paid holidays
    • Preset consultations (warm leads provided)
    • Extensive training program

    The role will report into the Area Sales Director.

    At Sono Bello we believe that our team members are the keys to our success. We offer competitive pay, generous monthly bonuses, and excellent training.

    icon no score

    See how you match
    to the job

    Find your dream job anywhere
    with the LiveCareer app.
    Mobile App Icon
    Download the
    LiveCareer app and find
    your dream job anywhere
    App Store Icon Google Play Icon
    lc_ad

    Boost your job search productivity with our
    free Chrome Extension!

    lc_apply_tool GET EXTENSION

    Similar Jobs

    Want to see jobs matched to your resume? Upload One Now! Remove
    Patient Care Tech Ortho (N)

    Ascension Health

    Posted 2 weeks ago

    VIEW JOBS 10/10/2020 12:00:00 AM 2021-01-08T00:00 We Are Hiring Technician-PCT, Patient Care - Orthopaedics Unit 001 - Full-Time, Night - St Agnes Hospital-Baltimore MD - Baltimore,MD Schedule: Three - 12 hrs shifts - 11p to 7:30a every third weekend Why Join Ascension? Saint Agnes Healthcare serves the greater Baltimore area and employs more than 3,000 associates. Saint Agnes offers a full range of services through its operation of a 254-bed, full-service teaching hospital, Saint Agnes Medical Group, Seton Imaging Center, and Saint Agnes Foundation. Partnerships throughout the community have positioned Saint Agnes to provide support to individuals when and where they need it most. Saint Agnes strives to ensure the vitality and health of the community. Ascension is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U.S., Ascension is committed to delivering compassionate, personalized care to all, with special attention to persons living in poverty and those most vulnerable. In FY2019, Ascension provided $2 billion in care of persons living in poverty and other community benefit programs. Ascension includes more than 150,000 associates and 40,000 aligned providers. The national health system operates more than 2,600 sites of care - including 150 hospitals and more than 50 senior living facilities - in 20 states and the District of Columbia, while providing a variety of services including clinical and network services, venture capital investing, investment management, biomedical engineering, facilities management, risk management, and contracting through Ascension's own group purchasing organization. What You Will Do As an Associate with St. Agnes Healthcare-MD, you will have the opportunity to perform basic clinical and non-clinical patient care activities under supervision in assigned area. Responsibilities: * Aids with entry and exit of patients. * Assists patients with tending to personal care and activities of daily living. * Reports findings or changes in physical, mental and emotional conditions to nursing staff. Documents necessary records. * Responsible for keeping patient rooms clean and orderly as well as maintaining medical equipment. What You Will Need Licenses/Certifications/Registration: * Required Credential(s): * BLS Provider credentialed from the American Heart Association (AHA) obtained prior to hire date or job transfer date. * Nurse Aide credentialed from the Maryland Board of Nursing obtained prior to hire date or job transfer date. Education: * Diploma * High school diploma or GED required Work Experience: * Healthcare experience required, hospital setting preferred Equal Employment Opportunity We are an Equal Opportunity Employer. As an equal opportunity employer, Saint Agnes Hospital does not discriminate on the basis of race, color, national origin, sex, sexual orientation, religion, age, mental or physical disability, marital status, veterans status, military service, or any other legally protected status. Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants. Ascension Health Baltimore MD

    Patient Care Associate

    Sono Bello Body Contouring Centers