Patient Care Associate (Pca)/Secretary - Mercy Health Lorain

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Patient Care Associate (PCA)/Secretary

• Mercy Health Lorain

Summary of Primary Function/General Purpose of Position

Provides direct patient care under the guidance of the Registered Nurse or designated health care professional in accordance with federal, state, and local regulations and within the policies, procedures, guidelines of Bon Secours Mercy Health.

Essential Job Functions

• Provides basic patient care to include, but not limited to, care and comfort, record vital signs, personal care and hygiene, and mobility, including unit based specialty duties.

• Acts as liaison between patient and nurse to report changes or concerns to nurse

• Provides high level customer service to all patients, patient's family, visitors and all employees

• Provides accurate, precise, timely documentation when applicable for patient care

• Uses professional, verbal and written communication skills at all times

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

BLS Basic Life Support

• American Heart Association (preferred)

Nursing Student with First Clinical Rotation complete OR state testing complete or Successful completion of a healthcare education training program (required)

Education

High School/GED (required)

Successful completion of a healthcare education training program

Work Experience

Recent experience in acute care and/or long term care facility (preferred)

Training

None

Language

None

Patient Population

Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.

Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.

Working Conditions

Periods of high stress and fluctuating workloads may occur.

May be exposed to high noise levels and bright lights.

May be exposed to physical altercations and verbal abuse.

May be exposed to limited hazardous substances or body fluids.*

May be required to use physical restraints.

May be exposed to human blood and other potentially infectious materials.*

May have periods of constant interruptions.

• Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.

Physical Requirements

• Mark selections with an "X":

This section addresses the physical demands and work position of the associate in the role. Please identify the frequencies for ALL physical requirements for each physical demand and work position below.

Physical Demands

Frequency 0% 1-33% 34-66% 67-100%

Lifting/ Carrying (0-50 lbs.) X

Lifting/ Carrying (50-100 lbs.) X

Push/ Pull (0-50 lbs.) X

Push/ Pull (50-100 lbs.) X

Stoop, Kneel X

Crawling X

Climbing X

Balance X

Bending X

Work Position

Frequency 0% 1-33% 34-66% 67-100%

Sitting X

Walking X

Standing X

Additional Physical Requirements/Hazards

Physical Requirements

Manual dexterity (eye/hand coordination)

Perform shift work

Maneuver weight of patients

Hear alarms/telephone/audio recordings

Reach above shoulder

Repetitive arm/hand movements

Finger Dexterity

Color Vision

Acuity - far

Acuity - near

Hazards

Depth perception

Use of Latex products

Exposure to toxic/caustic/chemicals/detergents

Exposure to moving mechanical parts

Exposure to dust/fumes

Exposure to potential electrical shock

Exposure to x ray/electromagnetic energy

Exposure to high pitched noises

Gaseous risk exposure

Skills

Ability to clearly communicate to other members of the healthcare team

Ability to understand and follow directions of healthcare team

Knowledge of patient and healthcare safety standards and regulations (i.e. falls, skin breakdown, suicide prevention, environment of care)

Infection prevention and transmission based precautions

Understanding of clerical duties and office based technology

Team dynamics

Patient data collection and documentation (i.e. vital signs, intake/output, change in patient condition)

Basic hygiene and activities of daily living care

Feeding, hydration, and nutrition

Bowel and bladder elimination

Ambulation and patient mobility

Use of clinical technology

Compassionate, relationship based approach in care activities

Accountability for completion of assigned tasks

Escalation of concerns via chain of command

Mercy Health is an equal opportunity employer.

Many of our opportunities reward* your hard work with:

• Comprehensive, affordable medical, dental and vision plans

• Prescription drug coverage

• Flexible spending accounts

• Life insurance w/AD&D

• Employer contributions to retirement savings plan when eligible

• Paid time off

• Educational Assistance

• And much more

• Benefits offerings vary according to employment status

Scheduled Weekly Hours:

36

Work Shift:

Evenings/Nights (United States of America)

Department:

Nursing Float Pool

• Lorain

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health

• Youngstown, Ohio or Bon Secours

• Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com