Patient Care Associate - Surgical Services

POSITION SUMMARY

As an integral part of the patient care team, the Patient Care Associate Surgical Services, performs direct and indirect patient care functions under the supervision of appropriately licensed personnel.

The Associate is responsible for assisting patients with personal care needs and participates in the plan of care. The Associate regularly communicates observations and data collection to the Clinical Associate. This position also collects test specimens as directed according to established procedures and documents patient care activities consistent with data collection and the test performed.

The Associate may be required to perform Limited Laboratory Services to include: patient identification and preparation for specimen collection, processing samples for testing, performing required quality control testing and instrument maintenance and function checks, monitoring, recording and reporting tests results to clinicians to include critical values, and maintaining competency/certification of the aforementioned tasks and duties.

The Associate assists customers in a friendly, prompt, caring manner, always maintaining the highest level of confidentiality and respect. This position works as part of the care team to meet the needs of the customer and to support team objectives, assisting other team members when necessary.

QUALIFICATIONS

EDUCATION: High School degree or equivalent; ability to read, speak, and write English fluently. Bilingual preferred.

EXPERIENCE: Current BLSHCP from the American Heart Association and six to nine months patient care experience or formal education from an accredited school required); knowledge of medical terminology; interpersonal skills to effectively communicate and collaborate with other team members; ability to be flexible, set priorities, solve problems, and use proper judgment in difficult situations. Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire.

PERFORMANCE EXPECTATIONS

Demonstrates the ability to perform the department specific competencies as listed on the Assessment and Evaluation Tool.