Patient Advocate/Screener

St. Luke's Cataract & Laser Institute The Villages , FL 32163

Posted 3 weeks ago

Front Door Screener/Patient Advocate

Do you have great customer service skills? Do you enjoy helping people? St. Lukes Cataract & Laser Institute is looking to hire a part - time (five days a week Monday - Friday, 25 hours a week) Screener/Patient Advocate at our Villages location.

The Screener is responsible for overseeing the arrival of all patients, employees and visitors to the St. Lukes Office. The screener will be the first point of contact and communication upon arrival and will be responsible for assisting the patients with check-in. This position is responsible for taking temperatures and asking a series of screening questions before allowing guests to enter the building. (PPE will be provided)

Company Mission

Life Changing Vision is a mission statement we adhere to in every aspect of our care giving, from the moment a patient walks through our doors to the follow-up care they receive. We are committed to helping our patients attain overall wellness in body, mind, and spirit.

Why work at St. Lukes?

St. Lukes is a legendary ophthalmic practice with five locations in the Gulf Coast region of Florida and one in The Villages. The St. Lukes name is known not only for excellence in cataract surgery results and patient care but also for career opportunities and growth in the communities we serve.

What do we look for?

  • Candidates with a strong customer service focus

  • Ability to communicate in a courteous and professional manner

  • Ability to manage and resolve patient questions or concerns

  • Ability to work independently

  • Demonstrates discretion, judgment, and confidentiality

  • Previous experience in patient care and/or customer service

  • Physical agility to move around the facility throughout the day

  • Ability to stand or sit outside (under shade if needed) to assist patients with check-in

  • Ability to take patient temperatures and ask a series of screening questions before entering the building while maintaining confidential information

The Benefits of working for St. Lukes

  • 401(k) with Employer Match

  • Paid Time Off

We are an Equal Opportunity Employer and a Drug Free Workplace

We participate in the E-Verify Program

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Patient Advocate/Screener

St. Luke's Cataract & Laser Institute