Patient Accounts Technician

Overview

The Patient Account Technician will perform a variety of work activities associated with one or more functional areas within the Patient Accounts department. The Patient Accounts department is responsible for the billing and collection of patient accounts, cash posting of payments to those accounts, and providing of customer service to patients regarding the disposition of their accounts.

Productivity standards must be met according to expectations. Global Departmental goals must be met according to standards set forth by the Director, Manager, or Coordinator.

Qualifications

Education: GED/High School Diploma required.

Experience: Two years of patient accounting experience Knowledge of medical terminology, billing, follow-up, and collection practices.

Epic EMR preferred. Demonstrates standards of performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence.Performs other duties as assigned.Individual will possess commensurate combination of education, experience and qualifications.

Responsibilities

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

• Our team members are part of an environment that fosters team work, team member engagement and community involvement.

• The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.

• All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".