Patient Accounts Supervisor Professional/Acute Billing

Ftmc Norwalk , OH 44857

Posted 3 weeks ago

Position Summary: The purpose of a Patient Accounts Supervisor is to assist in the day-to-day activities of the Patient Accounting Department in accordance with federal, state, and local guidelines as well as Fisher-Titus Health established policies and procedures. JOB FUNCTIONS Every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment. REQUIREMENTS * Bachelor#s degree in related field OR significant similar work experience required# * An advanced technical aptitude, proven PC Literacy, proficient analytical skills and proven experience in Excel required.

  • Positive service-oriented interpersonal and communication skills required

  • Individual must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served on his/her assigned unit/department. The individual must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient status.# Must be able to interpret the appropriate information needed to identify each patient#s requirements relative to their age-specific needs and to provide the care needed as described in the area#s policies and procedures. * 3-5 years of professional billing and/or collection experience preferred * 2-3 years Supervisory experience preferred * ICD-9/ICD-10 and CPT Coding knowledge preferred JOB DUTIES/RESPONSIBILITIES Implements and supervises approved departmental policies, procedures, and staffing; reviews annually, and recommends changes.# Keeps abreast of federal, state, and local rules and regulations and general economic conditions.# Works with Patient Accounts manager to modify the operations appropriately. Educates and documents policies, procedures and processes as required. Assists in the recruitment, selection, and training of competent department employees, in conjunction with Patient Accounts Manager, Director and Human Resources. Delegates appropriate responsibility and accountability to employees. Assists in employee performance reviews; helps recognize both good and substandard performances and documents as appropriate. Supervises the collection of all insurance and self-pay balance A/R; maintenance of open accounts, posting of payments, preparation of monthly statements, issuance of refunds, and the closing of accounts.# Supervises the cashier function in an effort to meet the service needs of our patients, employees, and the organization. Assists in the supervision of billing functions related to all patient accounts including creation of a detailed bill and all required insurance forms. Support to billers in working bills for clean claim submission by addressing edits, following up on denials, and appeals. Regularly supervises daily and weekly huddles to identify, communicate and correct problems within billing and collection teams.# Solicits recommendations and manages for daily improvements.# Documents key performance indicators appropriately.# Assures confidentiality of patient information. Adheres to all HIPAA related privacy, security and transaction # code set regulations Acts as a liaison between patient revenue cycle departments, managed care, quality, case management, utilization review and clinical departments. Provides education as needed to reach A/R reduction targets and minimize bad debt. Promotes service oriented and team approach within department staff to effectively reach initiatives. Establishes with the Managers of Patient Accounting and Finance, adequate internal control procedures to assure the proper recording and posting of all payments and cash receipts. Assists in collection, monitoring and reporting of biller productivity in support of departmental performance targets. Submit and resolve work tickets with internal IT or outside vendors to improve efficiency and accuracy of billing teams workflow in conjunction with Manager. Supervises the daily bank deposits and the appropriate supporting documents to assure the proper tracking and balancing of the payments and deposits through the bank reconciliation process. Oversees payment reconciliation functions to include variance reporting and resolution to ensure compliance with third party negotiated rates and CMS Medicare and Medicaid reimbursement programs. Participates in budgetary planning and goal attainment. Participates on projects, committees and/or initiatives relative to billing, as appropriate. Collaborates in the appeal process as needed.

Position Summary:

The purpose of a Patient Accounts Supervisor is to assist in the day-to-day activities of the Patient Accounting Department in accordance with federal, state, and local guidelines as well as Fisher-Titus Health established policies and procedures.

JOB FUNCTIONS

Every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment.

REQUIREMENTS

  • Bachelor's degree in related field OR significant similar work experience required

  • An advanced technical aptitude, proven PC Literacy, proficient analytical skills and proven experience in Excel required.

  • Positive service-oriented interpersonal and communication skills required

  • Individual must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served on his/her assigned unit/department. The individual must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient status. Must be able to interpret the appropriate information needed to identify each patient's requirements relative to their age-specific needs and to provide the care needed as described in the area's policies and procedures.

  • 3-5 years of professional billing and/or collection experience preferred

  • 2-3 years Supervisory experience preferred

  • ICD-9/ICD-10 and CPT Coding knowledge preferred

JOB DUTIES/RESPONSIBILITIES

  • Implements and supervises approved departmental policies, procedures, and staffing; reviews annually, and recommends changes. Keeps abreast of federal, state, and local rules and regulations and general economic conditions. Works with Patient Accounts manager to modify the operations appropriately. Educates and documents policies, procedures and processes as required.

  • Assists in the recruitment, selection, and training of competent department employees, in conjunction with Patient Accounts Manager, Director and Human Resources. Delegates appropriate responsibility and accountability to employees. Assists in employee performance reviews; helps recognize both good and substandard performances and documents as appropriate.

  • Supervises the collection of all insurance and self-pay balance A/R; maintenance of open accounts, posting of payments, preparation of monthly statements, issuance of refunds, and the closing of accounts.

  • Supervises the cashier function in an effort to meet the service needs of our patients, employees, and the organization.

  • Assists in the supervision of billing functions related to all patient accounts including creation of a detailed bill and all required insurance forms. Support to billers in working bills for clean claim submission by addressing edits, following up on denials, and appeals.

  • Regularly supervises daily and weekly huddles to identify, communicate and correct problems within billing and collection teams. Solicits recommendations and manages for daily improvements. Documents key performance indicators appropriately.

  • Assures confidentiality of patient information. Adheres to all HIPAA related privacy, security and transaction & code set regulations

  • Acts as a liaison between patient revenue cycle departments, managed care, quality, case management, utilization review and clinical departments. Provides education as needed to reach A/R reduction targets and minimize bad debt. Promotes service oriented and team approach within department staff to effectively reach initiatives.

  • Establishes with the Managers of Patient Accounting and Finance, adequate internal control procedures to assure the proper recording and posting of all payments and cash receipts.

  • Assists in collection, monitoring and reporting of biller productivity in support of departmental performance targets.

  • Submit and resolve work tickets with internal IT or outside vendors to improve efficiency and accuracy of billing teams workflow in conjunction with Manager.

  • Supervises the daily bank deposits and the appropriate supporting documents to assure the proper tracking and balancing of the payments and deposits through the bank reconciliation process.

  • Oversees payment reconciliation functions to include variance reporting and resolution to ensure compliance with third party negotiated rates and CMS Medicare and Medicaid reimbursement programs.

  • Participates in budgetary planning and goal attainment.

  • Participates on projects, committees and/or initiatives relative to billing, as appropriate. Collaborates in the appeal process as needed.

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Patient Accounts Supervisor Professional/Acute Billing

Ftmc