Patient Accounts Specialist - Payment Posting

Job Summary

The Payment Posting Specialist is responsible for overseeing the day-to-day operations of posting insurance and patient payments to the patient accounting system. This role ensures accurate reconciliation and precise payment postings to maintain the integrity of patient accounts. Under the direction of the Manager, Patient Accounts, performs functions involved in the billing of hospital receivables, the follow up for payments, customer service duties, the processing and reconciliation of various charge-entry, edit and error reports. Is consistent, dependable and accurate in carrying out responsibilities to a successful conclusion. Clearly understands purpose, objectives practices and procedures of the department. Performs other tasks that may be assigned by the Manager. Responsible for performing job duties in accordance with mission, vision and values of Tampa General Healthcare. The Payment Posting Specialist is responsible for overseeing the day-to-day operations of posting insurance and patient payments to the patient accounting system. This role ensures accurate reconciliation and precise payment postings to maintain the integrity of patient accounts.

Essential Duties:

• Accurately post insurance and patient payments to the patient accounting system.

• Reconcile payment postings with daily deposits and remittance advices.

• Identify and resolve discrepancies in payment postings.

• Monitor and review electronic remittance advices (ERAs) and explanations of benefits (EOBs) to ensure correct application of payments.

• Maintain up-to-date knowledge of insurance regulations and payment policies.

• Collaborate with other departments to resolve payment-related issues.

• Prepare and distribute daily, weekly, and monthly payment posting reports.

• Ensure compliance with all regulatory requirements and organizational policies.

• Assist with month-end closing processes and audit preparations.

• Participate in training and development activities to enhance job performance.

• High school graduate or GED; a minimum of one year billing and/or collection experience working in a medical setting.