Patient Accounts Representative Sr- Patient Accounts Du

Overview

The Senior Patient Accounts Representative is able to perform all job functions of the Patient Accounts Representative in their department (ex: Billing, Follow Up, Data Specialist or Customer Service). In addition, they are responsible for the more technical job duties within their area.

Schedule: Full-time, Benefits Eligible (Monday-Friday, 1st shift business hours)

Work environment: Fully on-site for the first 90 days for training, opportunity for remote based on productivity levels

Location: 3700 Corporate Drive

Suite 230Columbus, Ohio 43231United States

Why Nationwide Children's Hospital?

The moment you walk through our doors, you feel it. When you meet our patient families, you believe it.

And when you talk with anyone who works here, you want to be part of it. Welcome to Nationwide Children's Hospital, Where Passion Meets Purpose.

Here, Diversity, Equity and Inclusion are integrated into our core values and practices. We are passionate about building, sustaining and evolving an inclusive and equitable environment. We are seeking individuals who live these values and want to share their experiences and efforts in support of our collective mission.

We're 14,000 strong. And it takes every one of us to improve the lives of the kids we care for, and the kids around the world we'll never meet.

Kids who live healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere.

Ask anyone with a Nationwide Children's badge what they do for a living. They'll tell you it's More Than a Job.

It's a calling. It's a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere.

Nationwide Children's Hospital. A Place to Be Proud.

Responsibilities

• Works and resolves any accounts that fall on the HB Candidate for Billing (Dashboard)• Reconciles claim issues• Works with the Financial Systems Coordinators to resolve claim edits, creating a higher clean claim rate.• Monitors and works the Misc Payor Plan and other reports.• Assists Supervisor in identifying areas for improvement opportunity.• Works with peers in determining the best approach for workflow and special projects.• Participates as a cooperative and helpful team member. Acts as a role model to subordinate staff, shows enthusiasm and support and is a positive influence on employee morale.• Displays role model qualities in teamwork and cooperation.• Attends conferences and in services to stay up to date in knowledge of payer requirements and regulations for billing and reimbursement and incorporate data learned into the work being processed.• Serves on and contributes to various task forces within the department and/or hospital.• Performs all other related duties as assigned by supervisor.

Qualifications

1.High school diploma or GED, Associates degree preferred.2. Minimum of 3-5 years of experience in medical billing, claims follow-up and customer service.3.

Knowledge of medical terminology, various claim forms, third party contracts and payment patterns, CPT and ICD9 coding, and reimbursement regulations and policies of third party payers.4. The ability to do data entry and work a calculator.5. One year experience working on a mainframe computer.

Experience using Outlook, Word and Excel.6. Problem identification and problem solving skills are required.7. Excellent interpersonal, verbal, and written communication skills.8.

Excellent organization skills and the ability to comprehend and follow written and verbal instructions.9. Demonstrated traits of teamwork, cooperation, and positive and enthusiastic role model.10. Strong professional demeanor with the inherent quality to rapidly establish credibility and rapport with staff and customers.11.

Desires opportunity for learning process improvement strategies, project management, people management, and overall management skills. Willing to be mentored; accepting both positive reinforcement and constructive criticism.