Patient Accounts Rep

Responsibilities

Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected health care management companies, operating through its subsidiaries acute care hospitals, behavioral health facilities and ambulatory centers nationwide. Founded in 1978, UHS subsidiaries now have more than 83,000 employees.

The UHS business strategy is to build or purchase health care properties in rapidly growing markets and create a strong franchise based on exceptional service and effective cost control. Our success comes from a responsive management style and a service philosophy based on integrity, competence and compassion. Virginia Beach Psychiatric Center (VBPC) is a 100-bed freestanding psychiatric hospital located near the beautiful resort area of Virginia Beach, Virginia; a short 10-minute drive to the ocean front.

VBPC offers acute psychiatric and substance abuse services for adults 18 years and older. The hospital is accessible 24 hours a day for admissions, and includes mental health assessments and an excellent referral network. Treatment programs and specialty services at VBPC include substance abuse, dual diagnosis and partial hospitalization.

VBPC is currrently looking for a Patient Accounts Representative. Responsible for timely and accurate billing and collections of all third party payers. Must possess critical thinking skills and understanding of third party payer payment methods to prepare contractual adjustments correctly based on payer contracts or government regulations.

Responsible to submit electronic and paper claims to private and government payers, follow-up on submitted claims in accordance with payer and facility policies, document account activity, post payments and adjustments and demonstrate proficiency with billing system to ensure all functionality is utilize for the utmost efficient processing of claims. Responsible to report billing and collection trends, problems and issues that result in delayed claim processing. Responsible to maintain current on all private and government payer billing regulations and policy.

Qualifications

High School Diploma or equivalent. Three or more years medical billing and collection/follow-up experience with third party payers.

Electronic billing experience working with acute and/or residential accounts and billing required. Must possess knowledge of medical terminology, Word, Excel and Outlook. Must possess excellent customer service skills.

Must maintain professionalism when dealing with internal and external customers. Demonstrated complex problem solving proficiency in follow-up situations. Must be knowledgeable of and abide by HIPAA regulations with regard to protected health information as defined by HIPAA and ABS.

Uses and/or discloses on a daily basis verbal, written and/or electronic PHI in order to perform job duties, as pertains to [CLIENTS' FINANCIAL, DEMOGRAPHIC, AND /OR CLINICAL DATA] and/or [EMPLOYEES'FINANCIAL, DEMOGRAPHIC, AND/OR CLINICAL DATA]. General office environment in a Psychiatric Hospital setting. Must possess visual and audio skills to complete above listed job duties. Must be able to sit ninety percent (90%) of scheduled work h ours.

Must be able to lift and carry copy binders weighing up to 10 pounds. Some risk involved in the event of aggressive/out-of-control patients. Eye/hand coordination and finger dexterity essential for data/manual entry.