Patient Accounts Rep

Responsibilities

Patient Account Representative

Full-Time

Responsibilities include, but are not limited to: Billing and collection of all patient accounts from admission to discharge and final resolution. Other duties may include insurance verification, cash posting, & projects.

Job Description:

• Analyzes unresolved accounts for issues related to authorization, accuracy of insurance information, adherence to billing standards, delayed claims, and accuracy of posting information. Identifies and process eligibility issues to resolve recurring problems that delay the submission/resolution of an accurate bill. Takes appropriate action to resolve issues, including arranging rebills, submitting appeals, or requesting adjustments.

• Notates accounts in patient accounting systems.

• Utilizes work queues and adheres to productivity standards.

• Cross trains for other departmental duties.

• Helps ensure that maximum reimbursement is received in a timely manner.

• Adheres to Service Excellence values and maintains strict compliance with privacy and security regulations..

• Other job duties as assigned.

Knowledge, Skills and Abilities:

• Experience with healthcare claims, hospital experience preferred

• Knowledge of basic healthcare business office functions (Insurance & data verification, cash posting, reconciliation, census reporting, billing/collections)

• Knowledge of governmental and commercial payers billing, payments, explanation of benefits, denials/appeals/disputes, etc

• Knowledge of credit, collections, and confidentiality laws

• Strong basic math skills

• Strong attention to detail

• Time management & multi-tasking abilities

• Reliable and self-motivated

Benefits include:

• Challenging and rewarding work environment

• Competitive Compensation & Generous Paid Time Off

• Excellent Medical, Dental, Vision and Prescription Drug Plans

• 401(K) with company match and discounted stock plan

• SoFi Student Loan Refinancing Program

• Career development opportunities within UHS and its 300+ Subsidiaries!

Streamwood Behavioral Healthcare System (SBHS) is a 178-bed acute care facility located in Streamwood, IL and has been providing mental health treatment to the Chicagoland community and the state of Illinois since 1991. We are dedicated to offering services to meet the ever-changing emotional and behavioral healthcare needs of children, adolescents, adults, and their families.

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $13.4 billion in 2022. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 94,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

Qualifications

EXPERIENCE/EDUCATION: High school diploma or GED is required. A minimum of one year billing experience in a medical setting is required, psychiatric experience is preferred. Familiarity with UB billing requirements is preferred.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.