Patient Accounts - Financial Advisor - Full-Time

Wilson Health is looking for a direct hire Financial Advisor- Full-Time for our Patient Accounting Department located in Sidney, Ohio (North Dayton, Ohio) area.

Key Perks and Benefits:

• Access to Employer Direct Care Clinic. Free medical care and pharmacy services for eligible employees and dependents covered by Wilson Health's medical insurance plan.
• Generous paid time off program beginning day one
• Medical Insurance: Your Choice of Two High Deductible Health Plan Options or a PPO, Dental and Vision Insurance
• H S A with employer contribution for eligible health plans, FSA for medical and dependent care expenses
• Company Paid Life, Short Term and Long-Term Disability Insurance
• Voluntary Accident, Critical Illness, and employee and dependent Life and AD&D Insurance
• Industry leading retirement plan- employer contributions begin day one, no waiting period for participation
• Tuition Assistance Program

Who We Are:

At Wilson Health, our mission is to improve the health and wellness of our communities by delivering compassionate, quality care. We are committed to making a difference for our neighbors, friends, and family and our vision is to be a trusted, nationally-recognized leader of innovative, collaborative community health.

Employment Status: Full Time

Shift:1st shift

Working Hours:

Monday: 8AM - 2PM*

Tuesday: 8AM - 5PM

Wednesday: 8AM - 5PM

Thursday: 8AM - 5PM

Friday: 8AM - 5PM*

8AM-2PM every other Monday & Friday

Position Reports to: Manager of Patient Accounts

POSITION SUMMARY:

Under the direction of the Manager of Patient Accounts the Financial Advisor has responsibility to collect on selected self-pay balance accounts, including those that are a result of balances after insurance or government payments have been applied. The Financial Advisor will have the responsibility to contact patient prior and/or during their service to determine approximate cost of such visit and make arrangements for payment of services. Also, is responsible for the Care Assurance and Charity Care counseling, maintain records and adjustments pertaining to this State program.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following and other duties as assigned.

Effectively present information and respond to questions from groups of managers, staff members, patients, patient families, outside agencies and the general public. This would include the pediatric client, the adolescent client, the young-middle aged adult client and the geriatric client.

Responsible for Financial Counseling for Self-Pay account balances:

Duties include daily appointment scheduled with clients that have a financial responsibility, while counseling them of their financial obligation. Reviews the census for self-pay patients and visits the patient in the Emergency Department or in their patient care room for financial counseling. The Financial Advisor will be available to interview patient on hospital premises at the time of registration/admission or through discharge.

Responsible for all Self-pay accounts:

The Financial Advisor contacts patient with information and set up payment options if applicable. Duties include daily appointment scheduled with clients that have a financial responsibility, while counseling them of their financial obligation. The Financial Advisor will be available to interview patient on hospital premises at time of registration/admission through discharge.

Sets up payment plans based on policy.

Identifies accounts to be referred to outside collection agencies following policy.

Process Bankruptcy's.

Works closely with Central Scheduling and Registration.

Arranges payment of Deductible prior to/or the day of scheduled or unscheduled procedures/surgery estimates.

Sets up payment arrangements for Obstetric patients through the CRADLE CLUB.

Obtains PRESUMPTIVE ELIGIBILITY through Ohio Medicaid for qualified patients.

Sets up and responsible for Charity Care and C are Assurance Eligible recipients:

Performs Charity Care and Care Assurance interviews to determine eligibility and proceeds with appropriate applications of the programs.

Maintain Charity Care and Care Assurance Logs for purpose of Cost Report and Auditing purposes.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individually must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The ability to communicate with a professional friendly personality to the customer is essential. Internet skills and the ability to navigate through different systems.

EDUCATION and/or EXPERIENCE:

A High school diploma or general education degree (GED); and one year minimum experience and/or training in a medical/collection field; or equivalent combination of education and experience.

LANGUAGE SKILLS:

Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in on-on-one and small group situations to customers, clients and other employees of the organization.

OTHER SKILLS and ABILITIES:

Accurate typing skills and computer keyboard skills. Knowledge of medical terminology. Calculator skill. Ability to work in a highly stressful environment. Ability to adapt to change. Knowledge of excel. Organization and prioritizing skills. Ability to communicate with co-workers.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.