Orlando Health Orlando , FL 32801
Patient Accounting Support Services Representative
First Shift - req4786
Orlando Health is a $3.8 billion not-for-profit healthcare organization and a community-based network of hospitals, physician practices and outpatient care centers across Central Florida. The organization is home to the area's only Level One Trauma Centers for adults and pediatrics, and is a statutory teaching hospital system that offers both specialty and community hospitals, including Lakeland Regional Health Systems, which joined Orlando Health October 1, 2017. More than 3,000 physicians have privileges across the system, which is also one of the area's largest employers with more than 23,000 employees who serve nearly 155,000 inpatients, more than 3 million outpatients, and more than 10,000 international patients each year. Additionally, Orlando Health provides more than $345 million in support of community health needs. More information can be found at www.orlandohealth.com.
The Patient Accounting Support Services Representative provides documentation support for all areas of Patient Accounting.
Minimum one year in a clerical, data entry, or customer service related field.
Effective organization, communication, and customer related skills.
Sorts, distributes and prepares mail and faxes from internal and external sources.
Updates patient accounts.
Researches documents and accounts.
Provides appropriate information to external requestors; answers and responds to phone calls.
Monitors and updates production reports and spreadsheets.
Provides productivity standards.
Audits the accuracy of scanned and indexed documents to ensure accurate document review.
Confirms the date order of pages within each document, verifies that patient names and identifying numbers are correct