Patient Accounting Rep - Insurance Follow Up

The University Of Kansas Hospital Kansas City , KS 66101

Posted 2 months ago

Position Summary/Career Interest

The Patient Accounting Representative is responsible for functions within assigned Patient Financial Services (PFS) department. Responsible for accurate and timely action on accounts as it relates to specific responsibilities. Complies with governmental and managed care rules and regulations. Meet department goals as well as productivity and quality standards. Attends and actively participates in training and education.

Responsibilities

  • Receives and resolves patient billing questions and complaints in a compassionate, courteous, professional and timely manner.

  • Take appropriate actions such as changing insurance, re-filing claims, calling insurance companies or answering questions to resolve the issue in a satisfactory and timely manner.

  • Document actions taken in the computer system.

  • Initiates adjustments when appropriate.

  • Review and analyze monthly reports, data and trends to identify improve opportunities revenue cycle functions and increase charge capture.

  • Assist in development and implementation of department policies and procedures.

  • Performs, analyzes and trends individual QA data and reports back opportunities for improvement and ongoing education.

  • Work with departments to improve processes impacting the revenue cycle.

Qualifications

Required:

  • High School Diploma

  • Proficient in Excel, Word, PowerPoint

Preferred:

  • Epic experience

  • Previous experience in health care patient accounting

  • Ability to speak, read, and write Spanish

Options


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Patient Service Representative Call Center Rep

The University Of Kansas Hospital

Posted 2 days ago

VIEW JOBS 4/1/2020 12:00:00 AM 2020-06-30T00:00 Position Summary/Career Interest The Patient Service Representative is responsible for creating a pleasant and seamless patient experience during all activities related to the front office of an ambulatory clinic, including scheduling, patient registration, copay collection and point of service paperwork. Responsibilities * Responsible for registration of patient prior to visit and/or upon arrival, including entering demographics, insurance verification, scanning and document preparation, updating InTouch documentation and processing of referrals. * Scheduling of activities, including patient appointments, Telehealth visits, surgeries, procedures and/or ancillary services using extensive knowledge of appointment types, locations, providers and specialties. * Collecting copays and point of service paperwork. * Provides patient support for the MyChart EMR System. * Explains facility policies and ensures patient and/or relative understands and signs the consent and insurance forms at the appropriate time. Clear and accurate documentation should be entered on the appropriate forms and keyed into the computer system. * Complies with Medicare/Medicaid and other insurance rules and regulations. Completes MSPQ as required for admission. * Responsible for check in/out and phone reception as needed. * Provides physician to physician consultation services to community referring clinicians and non-health system clinicians. * Will float to centralized scheduling environment or other practices with critical staffing levels as needed and delegated by management. * Will provide phone and web-based support for Marketing SEM campaigns, event registration, Partners In Care members as directed by management. * Responsible for other duties or projects as assigned by management. * Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department. * Note: These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required. Qualifications Required: * High School Diploma or equivalent. * Read and write English * Understand and speak English, ability to communicate clearly * Basic computer skills including Microsoft Excel, Word, Adobe and Office. Customer service skills. Ability to work well with others, maintain confidentiality and use good judgement Preferred: * Clerical, registration and/or customer service experience within a health care setting preferred. Options The University Of Kansas Hospital Kansas City KS

Patient Accounting Rep - Insurance Follow Up

The University Of Kansas Hospital