Patient Account Specialist I

Northeastern Vermont Regional Hospital (NVRH) has a great opportunity for a full-time Patient Accounts Specialist I. The Patient Account Specialist I is responsible for billing and follow-up of both professional and technical components for third party # Self-pay claims (s) until final resolution and the claim is zero balanced, supporting the mission, vision, and values of the Patient Business Services Department.

What you#ll do day-to-day: Account Management: Review and process paper and electronic claims promptly, ensuring accuracy and compliance with industry standards.

Maintain documentation of transactions and coordinate account transfers within set timelines. Billing Compliance: Collect and update billing information, communicate professionally with payors, and attend training sessions to ensure compliance with payor-specific billing requirements.

Departmental Contribution: Follow up on claims until resolution, maintain outstanding days within industry standards, and effectively communicate with patients. Research credit balance accounts and initiate necessary actions.

The ideal candidate holds a minimum High School Diploma and exhibits strong interpersonal skills, presenting themselves positively and courteously to the public. They should demonstrate the ability to work independently, effectively handle multiple tasks, and possess strong troubleshooting capabilities. Northeastern Vermont Regional Hospital is located in St.

Johnsbury in the Northeast Kingdom of Vermont. We are a community, not-for-profit, acute care, critical access hospital. NVRH is one of two Vermont hospitals designated as Baby Friendly# by the United Nations.

The organization provides primary and preventive care, surgical and specialty services, inpatient and outpatient care and 24-hour, physician-staffed emergency services. Aligned with community partners, NVRH values and invests in efforts to address social conditions to create communities that are well-nourished, well-housed, physically healthy, mentally healthy, and financially secure. NVRH serves the health needs for over 30,000 people in Caledonia and southern Essex Counties in Vermont and employs over 700 dedicated staff.

Join our healthcare team dedicated to delivering exceptional services to your community at NVRH! We offer competitive compensation, featuring enticing benefits such as student loan repayment, tuition reimbursement, ample paid time off, complimentary gym membership, affordable health/dental/vision plans, a 401k with company matching, and additional perks. Discover a fulfilling career with us where you can make a meaningful impact while enjoying comprehensive rewards and support.