Patient Account Representative

HCA Overland Park , KS 66204

Posted 3 months ago

The HCA Physician Services Group (PSG) is the physician and practice management solution for the Hospital Corporation of America (HCA). College Park Family Care is a Christ-centered medical practice within our HCA Physician Services Group, and every aspect of our practice is rooted in providing compassionate care to our patients and each other. Our goal is to provide compassionate, comprehensive care for every member of the family. We have more than 90 providers, including specialists who can meet all health care needs from obstetrics and orthopedic surgeons to dermatologists and dietitians. At College Park Family Care, you can count on exceptional care from experienced, board-certified providers.

We offer an excellent benefits package, competitive salary and growth opportunities. Join our team and share your skills and talents with the nation's largest private provider of healthcare services.

GENERAL SUMMARY OF DUTIES -

This position will be responsible for answering incoming patient calls regarding statement balances and to provide friendly, accurate, and prompt customer service. Duties will also include researching to resolve all questions and discrepancies presented by patients, assisting any walk-in patients with their questions, concerns or payments, as well as contacting insurance companies by phone, email, fax, and written correspondence to resolve issues preventing claims from being processed correctly. Processes daily close activities for assigned group of practices; ensures that statements are sent out according to departmental schedule. Responsible for processing paper claims to primary insurance and coordinating with clerical to support the preparation of secondary claims. Additional duties may be assigned.

DUTIES INCLUDE BUT ARE NOT LIMITED TO:

  • Processes statements according to departmental schedule for an assigned group of practices. Reviews the billing report to ensure that all patients are receiving a statement.

  • Coordinates with the practices to ensure that the daily close functions are performed on a daily basis. Reports any problems to the EDI Manager on a daily basis.

  • Responsible for processing paper claims including the obtaining of office notes or other documents that are required to be attached to the claims for processing.

  • Assists EDI Specialist as directed by the EDI Manager in reviewing edit reports and obtaining information from the physician practices.

  • Reviews secondary claims to determine if any claims can be set up for piggyback filing to Medicare. Reports any findings to EDI Manager.

  • Practice and adhere to the "Code of Conduct" philosophy and "Mission and Value Statement".

EDUCATION

  • One year certificate from college or technical school

EXPERIENCE

  • At least one year of medical billing related experience and/or training

We believe in going above and beyond, and feel that there is no nobler pursuit than that of caring for and improving human life. We hope you'll join us on our mission!


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Patient Registration Representative

The University Of Kansas Hospital

Posted 5 days ago

VIEW JOBS 9/14/2018 12:00:00 AM 2018-12-13T00:00 Overview The University of Kansas Health System is a world-class academic medical center and destination for complex care and diagnosis. We are driven by our commitment to service, to continuous improvement and to the highest degree of excellence. Every member of our team shares an unwavering commitment to put patients first. We offer a wide array of career opportunities, along with competitive pay and outstanding benefits. We invite you to join us as we continue to advance the power of academic medicine. Position Summary/Career Interest We currently have an opening for a part-time Patient Registration Representative. Responsibilities * Monitors schedule on daily basis for patients arriving into the department for the day if applicable. * Responsible for admitting scheduled and non-scheduled or emergent patients for the assigned department. * At the appropriate time, obtains identification to assure accuracy of demographic and insurance information. Enters information in computer system with correct spelling of patient name and diagnosis, date of birth, social security number employer, guarantor and correct medical record number. * At the appropriate time, Greets patients and/or relative interview and obtain and recheck pertinent information. * Explains facility policies and ensures patient and/or relative understands and signs the consent and insurance forms at the appropriate time. Clear and accurate documentation should be entered on the appropriate forms and keyed into the computer system. * Complies with Medicare/Medicaid and other insurance rules and regulations. Completes MSPQ as required for admission. * Responsible for coordinating all inpatient registrations in a timely manner. Complete reservation card for Emergency Room, Outpatient Clinic, Transfer Center, same day admissions documenting all required information. * Initiate or obtain bed assignments, coordinating patient placement with nursing unit, adhering to administrative guidelines considering factors such as : priorities, age, sex, diagnosis, infection control, individual physician and/or patient requirements / treatments to ensure the patient is placed in a suitable bed. * As needed, conducts a bedside admission on patients who are direct admits to the unit. This is accomplished by going to the patient's room to obtain signatures and complete admission process. At the appropriate time performs updates and changes in insurance or demographic information on an as needed basis. * Works closely with nursing staff, physicians, admitting staff and the finance department. * Possesses knowledge of administrative policies, departmental procedures, and third staff payor coverage. * Attends and actively participates in any staff training or education which relates to their position and would contribute to their knowledge. * May have responsibility for the inventory and release of patient valuables placed in safe following all requirements as described in the departmental policy. * Admitting Department Back-up: Provide coverage as requested in all areas of admitting following established guidelines. Possess knowledge of administrative policies, department procedures, third party coverage and required admission and insurance documents. * Responsible for other duties or projects, which are assigned by Management. These may include special projects, telephone coverage, filing, scanning, copying and other duties as instructed. * Responsible to learn any aspects of another position, with the same or lower job classification, as directed by the Supervisor or Manager. Qualifications Preferred: Three years general clerical experience / registration / customer service in a Health Care setting. Required: High School Diploma Basic computer skills The University Of Kansas Hospital Overland Park KS

Patient Account Representative

HCA