Patient Account Rep

Mclaren Health Care Lansing , MI 48907

Posted 4 weeks ago

Responsible for pre-registration, verifying insurance coverage, obtaining insurance authorizations, coordinating specific patient payment arrangements, and collecting deductibles and co-insurance following departmental and hospital policies and procedures; third party billing procedures, and regulatory agency requirements.

Essential Functions and Responsibilities:
  • Pre-registers patients and verifies insurance information with all payors. Determines benefits, deductibles, co-payments, patient out-of-pocket financial responsibilities and other policy requirements.

  • Obtains necessary pre-certification information from physician offices.

  • Instructs patients concerning financial obligations and assists with payment arrangements. Obtains co-pay and deductible information to determine any patient self-pay responsibility.

  • Collects patient payments following departmental guidelines.

  • Provides general clerical support such as answering the phone, data entry, and assembling, maintaining, and distributing various information related to the work.

  • Maintains files, logs, schedules, and other documentation related to the work.

  • Corrects and reconciles patient information on accounts that require adjustments.

  • Responsible for daily unverified report and assuring all accounts are verified prior to patient's scheduled procedure.

  • Must maintain a minimum of a 95% accuracy rate.

  • Performs other related responsibilities as necessary.


High school diploma or equivalent.

Post high school courses in insurance billing and medical terminology, two years of recent healthcare billing experience or 2 years of recent Patient Access experience required.


Experience with automated billing systems and on-line verification systems.

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans.

Nicotine Testing - To provide a safe, healthy environment for our patients, employees and visitors, as of February 1, 2013 McLaren no longer hires individuals who use nicotine and will conduct nicotine testing during the pre-employment process. If the test is positive the offer will be rescinded. Individuals who test positive may re-apply for employment after six months.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Service Rep Autozone


Posted 1 week ago

VIEW JOBS 10/4/2021 12:00:00 AM 2022-01-02T00:00 Position Summary AutoZone's Part-Time Retail Sales Associates drive sales through superior customer service by exceeding customer expectations and providing a WOW! Customer Service experience. While assisting customers, the Retail Sales Associate will perform daily assigned duties and remain compliant with company procedures in accordance to AutoZone expectations by Living the Pledge every day. Position Responsibilities * Provides WOW! Customer Service * Ensures assigned store tasks are completed in a timely manner on assigned shift * Operates cash registers and follows established cash handling procedures * Follows company policies and loss prevention procedures * Maintains a safe working environment including PPE (Personal Protective Equipment) * Maintains store appearance and merchandising standards as directed * Ensures that merchandise is restocked and placed in their respective areas * Utilizes ZNET to help customers locate merchandise or find suitable alternatives * Maintains product knowledge and current promotions through AutoZone systems and information sources * Practices GOTTChA and assists with the installation of wipers blades, batteries and light bulbs * Utilizes OBDII to read codes from customer's automobiles * Ability to diagnose automobile problems and recommend solutions * Communicates with managers regarding customer concerns and employee matters * Actively engaged in developing more effective customer service skills * Provides honest and trustworthy advice to customers regarding the best products that fit the customers' expectations Position Requirements * High School diploma or equivalent * Basic knowledge of automotive parts is required * Excellent communication and decision making skills * Ability to lift, load, and deliver merchandise * Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts Autozone Lansing MI

Patient Account Rep

Mclaren Health Care